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Owner complaints · Steering · every model year

Ford Explorer steering problems, 2016–2027

649 of the 7,419 complaints owners filed with NHTSA about the Ford Explorer 2016–2027 name the steering (NHTSA’s “Steering” heading — the steering column, rack, pump and power assist). The loudest years: 2016 (539), 2017 (76), 2023 (13). Filed under the same heading across these years: 2 recall campaigns. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

649 complaints, 12 model years 9% of everything filed about the Explorer typically at 54k miles

Ford Explorer steering problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the steeringShare of the year’sTypically atOn file under the heading
20270———the year →
20260———the year →
202599%——the year →
2024210%——the year →
20231312%—1 recallthe year →
20220———the year →
202110%——the year →
20200—17k—the year →
201993%——the year →
20180———the year →
2017 in depth764%44k1 recallthe record →
201653922%58k—the year →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the steering. Nothing here is a rate.

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When the steering complaints were filed, and at what mileage

Source: NHTSA complaint database
649complaints name the steering, all years

Filed per calendar year, every model year together: 2016: 12 · 2017: 10 · 2018: 55 · 2019: 128 · 2020: 95 · 2021: 65 · 2022: 67 · 2023: 77 · 2024: 77 · 2025: 42 · 2026: 21

54kmiles, typically

Across the model years, half of the 427 owners who gave an odometer reading reported the steering problem between 39,000 and 79,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the steering, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact stated that the Police Department owns a 2016 Ford Explorer. The contact stated that while a Police Officer was attempting to drive the vehicle; however, the steering wheel seized. There was no warning light illuminated.
Steering at 49,000 miles Mar 26, 2024 NHTSA owner report
While driving the vehicle, alarms go off and a notice saying 'steering assist fault' is displayed. This has happened 4 different time at random. 1 time, the steering completely went out and the vehicle lost all power steering. This is a huge safety concern as this is a family vehicle transporting very young children
Steering at 42,000 miles Nov 11, 2017 NHTSA owner report
At around 35,800 miles, I noticed a slight jerk of the steering wheel when going around curves. I was going 70mph on the highway for a quick afternoon trip out of town. On the way home (36,000 miles) it was doing this even when driving straight.
Steering at 36,000 miles Jul 25, 2019 NHTSA owner report
Rear suspension toe link recall: driving approximately 50 miles/hr with my husband behind the wheel and myself and our 3 children in this family vehicle, this rear suspension broke. We live in rural saline county and drive gravel daily. The incident happened while entering a bridge on a highway.
Steering at 58,000 miles Jun 19, 2019 NHTSA owner report
Twice the car has blown the main 80 amp fuse for the electric power steering after one of the front wheels hit something that caused the wheel to jerk slightly. I did not think either of these bumps should have caused the power steering to go out. one of them occurred at very low speed maybe two or three miles per hour.
Steering Sep 29, 2026 NHTSA owner report

What is on file about the steering, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

Other systems with a record on the Ford Explorer

Source: the same files

Every system, every model year: Ford Explorer problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Ford Explorer years have the most steering complaints?

2016, 539; 2017, 76; 2023, 13. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2016 (22%).

Is there a recall for the steering on the Ford Explorer?

Yes — 2 campaigns are filed under this heading across these model years: 24V091000 (2023), 17V530000 (2017). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do steering problems show up on the Ford Explorer?

Owners who gave an odometer reading reported it at a median of 54,000 miles across the model years; half of them between 39,000 and 79,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Steering" heading cover?

The steering column, rack, pump and power assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.