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Owner complaints · Service Brakes · every model year

Chevrolet Suburban brake problems, 2016–2027

168 of the 1,116 complaints owners filed with NHTSA about the Chevrolet Suburban 2016–2027 name the brakes (NHTSA’s “Service Brakes” heading — the hydraulic brakes, ABS and brake assist). The loudest years: 2016 (82), 2017 (44), 2018 (14). Filed under the same heading across these years: 2 recall campaigns, 1 NHTSA investigation. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

168 complaints, 12 model years 15% of everything filed about the Suburban typically at 57k miles

Chevrolet Suburban brake problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the brakesShare of the year’sTypically atOn file under the heading
20270———the year →
20260——2 TSBsthe year →
20250———the year →
2024512%—1 recallthe year →
202375%—1 recallthe year →
20220———the year →
202195%——the year →
202037%——the year →
201945%——the year →
20181417%—1 recallthe year →
20174431%55k1 recallthe year →
2016 in depth8237%64k1 recall · 1 investigationthe record →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the brakes. Nothing here is a rate.

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When the brake complaints were filed, and at what mileage

Source: NHTSA complaint database
168complaints name the brakes, all years

Filed per calendar year, every model year together: 2017: 2 · 2018: 17 · 2019: 47 · 2020: 17 · 2021: 20 · 2022: 19 · 2023: 13 · 2024: 9 · 2025: 17 · 2026: 7

57kmiles, typically

Across the model years, half of the 85 owners who gave an odometer reading reported the brake problem between 39,000 and 84,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the brakes, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

When reversing the vehicle, the brakes became stiff and didn't work properly. In order to get the SUV to stop, excessive force had to be used on the brake pedal. We narrowly missed another car. We turned the car off and on and had the same issue going in reverse and forward. Tow truck took it to the dealership
Service Brakes at 94,537 miles Dec 16, 2018 NHTSA owner report
Bought vehicle new with zero miles from Chevrolet dealer in 2016. Had approx 69,000 miles when these two events below happened. The first instance my wife was driving alone and at the end of a long trip in a hotel parking lot in nc charlotte area.. No brake pressure at a very slow speed after coming off interstate.
Service Brakes at 69,000 miles Dec 1, 2018 NHTSA owner report
Brake pedal became very hard to press and wouldnt stop the vehicle, nearly causing an accident. The service brake assist light came on. I had the code pulled by a local garage. The code said the brake vacuum pump had failed. Vehicle on has 60000 miles
Service Brakes at 60,000 miles Jun 21, 2019 NHTSA owner report
When driving on highway and when to apply brake pedal was hard and didn't respond I had to slowly pull to the side and the car finally brakes after I literally had to stand on brake pedal . No warning lights brake pedal extremely hard
Service Brakes Jun 10, 2019 NHTSA owner report
My rear left tire locks when I’m doing sharp turns and I don’t see any traction control lights come on when that happens
Service Brakes Mar 3, 2023 NHTSA owner report

What is on file about the brakes, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

NHTSA investigation

Other systems with a record on the Chevrolet Suburban

Source: the same files

Every system, every model year: Chevrolet Suburban problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Chevrolet Suburban years have the most brake complaints?

2016, 82; 2017, 44; 2018, 14. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2016 (37%).

Is there a recall for the brakes on the Chevrolet Suburban?

Yes — 2 campaigns are filed under this heading across these model years: 24V674000 (2024), 19V645000 (2018). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do brake problems show up on the Chevrolet Suburban?

Owners who gave an odometer reading reported it at a median of 56,650 miles across the model years; half of them between 39,000 and 84,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Service Brakes" heading cover?

The hydraulic brakes, ABS and brake assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.