Western Star service campaign SF702
What it saysField Service Campaign for Chrome Exhaust Elbows NHTSA’s full summary ↓
Western Star filed this with NHTSA as a service campaign dated Sep 30, 2024, received Oct 4, 2024, about the engine — 3 documents under this number: SF702-OWN LTR, SF702-DLR LTR, SF702-Bulletin. It names 2 model years (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationField Service Campaign for Chrome Exhaust Elbows
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SF702-OWN LTR | Service campaign | Sep 30, 2024 | 11008528 | PDF, 4,800 KB |
| SF702-DLR LTR | Service campaign | Sep 30, 2024 | 11008527 | PDF, 4,800 KB |
| SF702-Bulletin | Service campaign | Sep 30, 2024 | 11008504 | PDF, 4,800 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2025 Western Star 47X; 2025 Western Star 49X.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
More bulletins about the engine
Source: same model, same component group11 other manufacturer communications filed against these Western Star models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Western Star list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TITANX EXTENSION | Warranty extension | Feb 4, 2026 | Standard Warranty Extension for vehicles with TitanX Radiators |
| F1015 | Emissions | Nov 14, 2025 | Revised Emissions Recall for VECI Label Emissions Recall |
| SF715 | Service campaign | Aug 29, 2025 | Field Service campaign for stalk switches |
| SF716 | Service campaign | May 23, 2025 | Field Service Campaign for DEF Regen Inhibit Dash Switch Indicator |
| F1014 | Emissions | Mar 25, 2025 | Emission recall for Western Star DEF Header |
| D24M5 | Service campaign | Jan 30, 2025 | Detroit Field Service campaign for 2024 HDEP ACM Software Reprogramming. |
| D24R2 | Emissions | Dec 3, 2024 | Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming |
| WI24-019 | Warranty extension | Nov 11, 2024 | Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Western Star, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Western Star SF702 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the SF702 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SF702 cover?
The manufacturer filed it against 2 model years: 2025 Western Star 47X, 2025 Western Star 49X. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.