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Manufacturer communication · Service campaign

Volvo service campaign S10306

What it saysVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10306 on certain model year 2025 EX90 vehicles. NHTSA’s full summary ↓

Volvo filed this with NHTSA as a service campaign dated Mar 1, 2025, received Apr 9, 2025, about the power train. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10306 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified the oil plugs for the TVDC may not be torqued properly. The corrective action is to check the torque on the TVDC oil plugs and replace the oil plugs if found to be leaking. NOTE: If no leakage is found torque the oil plug screws according to the instruction. If leakage is found the oil plug screws are not to be reused and must be replaced. We expect only a small number of vehicles will need to replace the oil plug screws. S10306 affects 1,995 vehicles in the U.S and 194 in Canada.

Kind Service campaign Manufacturer date Mar 1, 2025 Received by NHTSA Apr 9, 2025 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S10306Service campaignMar 1, 202511016885not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 74 complaints with NHTSA since 2015. 10 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

1. The passenger side daytime fog light occasionally fails to operate, which could be a safety concern in certain driving conditions. 2. The one-pedal drive feature automatically switches off, even though it is saved in my profile. This may present a hazard if I accelerate as if one-pedal drive is still active. 3.

2025 Volvo EX90 · Power Train · filed with NHTSA Oct 7, 2025 · ODI 11691768

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

6 other manufacturer communications filed against the Volvo EX90 under the same component group (power train), newest first.

NumberKindDatedNHTSA’s summary
36496.10.0Service bulletinMay 7, 2026This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front…
37140Service bulletinJan 15, 2026This is a Technical Journal, Text and mp3 - Listen to the attached sound file, TJ-37140_1.mp, as an example of this noise.…
TJ37490.2.0-2025-10-29Service bulletinNov 14, 2025This is a TJ Text only no attachments - The breakpoint for the latest (third) GHCA hardware generation is serial number S00053758, which rep…
37197Service bulletinMar 11, 2025This is a Technical Journal: Howling Noise From The EFAD. Replace.
37201Service bulletinFeb 28, 2025This is a Technical Journal: Intermittent Knocking Noise During Acceleration. This intermittent knocking noise can occur during acceleration…
37195Service bulletinJan 9, 2025This is a Technical Journal: First Year Policy: ERAD / TVDC. No ERAD/TVDC units shall be opened or replaced without approval or request from…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo S10306 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S10306 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does S10306 cover?

The manufacturer filed it against 1 model year: 2025 Volvo EX90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.