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Manufacturer communication · Service bulletin

Volvo bulletin 37446

What it saysThis is a Technical Journal: PDS Error 502 – Extra SW May Be Needed. NHTSA’s full summary ↓

Volvo filed this with NHTSA as a service bulletin dated Jul 18, 2025, received Aug 18, 2025, about the electrical system. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a Technical Journal: PDS Error 502 – Extra SW May Be Needed. If error 502 appears in VIDA when ordering PDS software, please perform an EVCC reload with the checkbox marked "YES" for new hardware. EVCC reload part number: 80012578

Kind Service bulletin Manufacturer date Jul 18, 2025 Received by NHTSA Aug 18, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
37446Service bulletinJul 18, 202511021927PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Volvo bulletins for the EX30

A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 3 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

15 other manufacturer communications filed against the Volvo EX30 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volvo list.

NumberKindDatedNHTSA’s summary
37436.4.0Service bulletinSep 12, 2026This is a Technical Journal: Vehicle Fails to Charge on All AC and DC Chargers. Start fault tracing by checking the following: 1.The conditi…
37435.2.0Service bulletinSep 12, 2026This is a Technical Journal: Vehicle Fails To Charge On Certain DC Chargers. Check if the vehicle's software is the latest version. If not t…
37436Service bulletinDec 13, 2025This is a Technical Journal: Vehicle Fails to Charge on All AC and DC Chargers. Start fault tracing by checking the following: 1.The condit…
37430Service bulletinJul 18, 2025This is a Technical Journal: No Start After Failed OTA Installation. Do not replace any parts. To recover the CEM, download SP 80026889, "O…
37435Service bulletinJul 16, 2025This is a Technical Journal: Vehicle Fails To Charge On Certain DC Chargers. Check if the vehicle's software is the latest version. If not t…
37324Service bulletinJun 13, 2025This is a Technical Journal: AC Charging Cable Failure Modes. Before replacing the cable, the fault needs to be verified at the workshop.
TJ31543Service bulletinOct 22, 2024THIS IS A TECHNICAL JOURNAL: THIS JOURNAL IS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS. SERVICE: *SEE GUIDE UPDATED OCT. 12, 2016 FOR RELEVA…
36897Service bulletinOct 17, 2024This is a Technical Journal: Slow AC Charging (6 Amps). A workaround to avoid slow charging is to turn on the DHU setting "Charging ? Limit…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo 37446 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 37446 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 37446 cover?

The manufacturer filed it against 1 model year: 2026 Volvo EX30. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.