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Manufacturer communication · Service bulletin

Volkswagen bulletin VOS-26-25

What it saysThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue Airbag 0015 Perform initial… NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Apr 2, 2026, received May 5, 2026, about the air bags. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue Airbag 0015 Perform initial operation Software configuration error: The component protection is not supported for the system airbag.

Manufacturer campaign id VOS-26-25 Kind Service bulletin Manufacturer date Apr 2, 2026 Received by NHTSA May 5, 2026 Components Air Bags

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
VOS-26-25Service bulletinApr 2, 202611032222not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Volkswagen bulletins for the Tiguan

A weekly email, sent only in a week when Volkswagen files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 76 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the air bags

Source: same model, same component group

5 other manufacturer communications filed against the Volkswagen Tiguan under the same component group (air bags), newest first.

NumberKindDatedNHTSA’s summary
V6919012010479_17Service bulletinJun 11, 2026Inquiries
VOS-26-27Service bulletinApr 16, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A…
VOS-26-23Service bulletinApr 1, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A…
69MJService campaignJul 8, 2025An incorrect EPROM component with lower bytes memory density may have been installed in some airbag control modules. This could cause the ai…
VOS 25 18Service bulletinFeb 12, 2025This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: Th…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen VOS-26-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the VOS-26-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does VOS-26-25 cover?

The manufacturer filed it against 1 model year: 2024 Volkswagen Tiguan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.