Volkswagen service campaign 69MJ
What it saysAn incorrect EPROM component with lower bytes memory density may have been installed in some airbag control modules. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service campaign dated Jul 8, 2025, received Aug 5, 2025, about the air bags — 2 documents under this number: Circular 69MJ, Dealer 69MJ. It names 3 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
An incorrect EPROM component with lower bytes memory density may have been installed in some airbag control modules. This could cause the airbag indicator light on the instrument panel to come on. To address this issue, dealers will replace the airbag control module in the affected vehicles.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Circular 69MJ | Service campaign | Jul 8, 2025 | 11021367 | |
| Dealer 69MJ | Service campaign | Jul 7, 2025 | 11021368 |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 5Q0-959-655-CB | MODULE | — |
Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 180 complaints with NHTSA since 2015.
When driving to work, two deer ran out infant of my car. I had seen the first one and missed it but by time I had seen the first one I already hit the second one. The impact occurred while driving 73 mph. The impact alone slowed my car down by approximately 20 mph.
2024 Volkswagen Jetta · Air Bags · filed with NHTSA May 4, 2026 · ODI 11735489
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the air bags
Source: same model, same component group7 other manufacturer communications filed against these Volkswagen models under the same component group (air bags), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| V6919012010479_17 | Service bulletin | Jun 11, 2026 | Inquiries |
| VOS-26-27 | Service bulletin | Apr 16, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| VOS-26-25 | Service bulletin | Apr 2, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| VOS-26-23 | Service bulletin | Apr 1, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| VOS 25 18 | Service bulletin | Feb 12, 2025 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: Th… |
| VIN4APIN20230815 | Service bulletin | Aug 15, 2023 | Customer states MIL-on, P0442 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 store… |
| VIN4APIN20230803 | Service bulletin | Aug 3, 2023 | Customer states MIL-on, P0442 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 store… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen 69MJ a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 69MJ repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 69MJ cover?
The manufacturer filed it against 3 model years: 2024 Volkswagen Jetta, 2024 Volkswagen Taos, 2024 Volkswagen Tiguan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.