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Manufacturer communication · Service bulletin

Volkswagen bulletin VIN4APIN20240327

What it saysCustomer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle… NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Mar 27, 2024, received Apr 4, 2024, about the seat belts. It names 14 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states windshield has a visual imperfection Customer states the sunshade doesn't operate/bound up

Trouble codes it names: P0442 P0462 P0463

Kind Service bulletin Manufacturer date Mar 27, 2024 Received by NHTSA Apr 4, 2024 Components Seat Belts, Visibility/Wiper, Equipment, Electrical System, Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
VIN4APIN20240327Service bulletinMar 27, 202410252464PDF, 124 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 14 model years this bulletin names have filed 1,945 complaints with NHTSA since 2015. 699 of them name Electrical System, Structure, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2023 Volkswagen ID.4, the 28 owners who gave an odometer reading for Electrical System reported it at a median of 12,800 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module.

2024 Volkswagen ID.4 · Electrical System · filed with NHTSA Oct 6, 2025 · ODI 11691532

I took possession of this vehicle on 7/08/2022 and have had multiple problems with the infotainment ctr, cruise control, homelink, wireless charging pad, etc. However the most serious problem occurred on 08/27 when while sitting at a stop light on a downward hill ( I was the front car with a line of vehicles behind me ) while attempting…

2022 Volkswagen Tiguan · Electrical System · filed with NHTSA Sep 16, 2022 · ODI 11484817

The vehicle simply shuts off with no warning or reason. I should NOT have to explain to anybody how this is a safety hazard to the driver and others around the vehicle. It shuts down while in a car wash and the vehicle is in Neutral. Thus, I have to brake, place the trans in Park then manually restart. The same happens at Stop Lights.

2023 Volkswagen Atlas · Electrical System · filed with NHTSA Feb 18, 2024 · ODI 11572589

In depth: 2024 Volkswagen Atlas electrical problems → · 2022 Volkswagen Atlas electrical problems → · 2023 Volkswagen ID.4 electrical problems → · 2023 Volkswagen ID.4 body and structure problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seat belts

Source: same model, same component group

4 other manufacturer communications filed against these Volkswagen models under the same component group (seat belts), newest first.

NumberKindDatedNHTSA’s summary
V3725012078469_2Service bulletinMar 24, 2026Instruct customer on proper seat belt usage.
V6925012078444_1Service bulletinJul 1, 2025"Driver Seat Belt Error" appears in Infotainment System Display. DTC U173E00 symptom 8511745 and/or U112300 symptom 8667429 stored in Electr…
VIN4APIN231120Service bulletinNov 20, 2023Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory* Customer states MIL-on, fault P04F0 stor…
VIN4APIN20230522Service bulletinMay 22, 2023Customer states MIL-on, P0442 stored in ECM memory Customer states MIL-on, P0322 stored in ECM memory Customer states MIL-on, fault P2402…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen VIN4APIN20240327 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the VIN4APIN20240327 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does VIN4APIN20240327 cover?

The manufacturer filed it against 14 model years: 2024 Volkswagen Arteon, 2024 Volkswagen Atlas, 2023 Volkswagen Atlas, 2022 Volkswagen Atlas, 2024 Volkswagen ID.4, 2023 Volkswagen ID.4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.