Volkswagen bulletin VIN4APIN20230424
What it saysCustomer states MIL-on, P0442 stored in ECM memory Customer states MIL-on, fault P2402 stored in ECM memory Customer states rattle from beneath the vehicle Customer states MIL-on, fault P0456 and/or P0442 stored in ECM… NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Apr 24, 2023, received May 5, 2023, about the equipment. It names 13 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer states MIL-on, P0442 stored in ECM memory Customer states MIL-on, fault P2402 stored in ECM memory Customer states rattle from beneath the vehicle Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states condensation in the taillights Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat belt won't retract
Trouble codes it names: P0442 P0456 P2402 P0461 1 of 4 read from the document itself
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| VIN4APIN20230424 | Service bulletin | Apr 24, 2023 | 10235140 | PDF, 126 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 13 model years this bulletin names have filed 2,400 complaints with NHTSA since 2015.
On the 2023 Volkswagen ID.4, the 12 owners who gave an odometer reading for Equipment reported it at a median of 13,477 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group39 other manufacturer communications filed against these Volkswagen models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SM 01-2024 | Service bulletin | May 1, 2024 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| VIN4APIN20240408 | Service bulletin | Apr 8, 2024 | Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04… |
| Circular 06H6 | Service bulletin | Mar 22, 2024 | Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo… |
| Dealer 06H6 | Service bulletin | Mar 21, 2024 | Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo… |
| V9123032070941_2 | Service bulletin | Mar 19, 2024 | Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctio… |
| V9124032072988_2 | Service bulletin | Mar 11, 2024 | Infotainment message repeatedly appears. By confirming message several user setting are reset. Message something reoccurs. |
| SM 15-2024 | Service bulletin | Mar 5, 2024 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| V9124032072988_1 | Service bulletin | Feb 21, 2024 | Erroneous Infotainment message repeating. Update Infotainment programming. |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen VIN4APIN20230424 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the VIN4APIN20230424 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does VIN4APIN20230424 cover?
The manufacturer filed it against 13 model years: 2022 Volkswagen Arteon, 2023 Volkswagen Atlas, 2022 Volkswagen Atlas, 2022 Volkswagen Golf / GTI, 2023 Volkswagen ID.4, 2023 Volkswagen Jetta and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.