Volkswagen bulletin SM 60-2025
What it saysThis special notice is to inform dealers to return the parts listed if it meets the criteria provided. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a manufacturer communication dated Nov 18, 2025, received Dec 5, 2025, about the electrical system. It names 14 model years (2018–2026). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SM 60-2025 | Other | Nov 18, 2025 | 11026188 |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 2GJ-920-310-E | — | — |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 14 model years this bulletin names have filed 1,387 complaints with NHTSA since 2015. 323 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Volkswagen Jetta, the 38 owners who gave an odometer reading for Electrical System reported it at a median of 35,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Incident Occurred in May. Was on Reddit and saw someone say to report any issues to NHTSA so that's what I'm doing At the end of the month in May (2023) when starting my car after work that had been sitting in the sun, it turned on but then turned off about 10 seconds later saying "ignition switch off safely stop the vehicle" then it…
2020 Volkswagen Jetta · Electrical System · filed with NHTSA Oct 4, 2023 · ODI 11548316
The follow failed module faults have REPEATEDLY FAILED: U010400 lost communication with cruise control module, U112100 databus missing message & U112300 databus error value received, C110BF0 Adaptive Cruise Control Sensor, C111207 Haldex Clutch Pump Mechanical Malfunction, P030400 Cyl 4 Misfire, ***P085000 Park/Neutral Switch Input…
2023 Volkswagen Jetta · Electrical System · filed with NHTSA Dec 10, 2024 · ODI 11629906
The car would not turn on while using the start/stop feature on three different occasions. Once at a stop sign when I wanted to reverse to make sure I was not pulled out too far into an intersection. I was stuck and could not get out of the way of a car coming. Each time I had to shut the vehicle off completely to restart the system
2021 Volkswagen Jetta · Electrical System · filed with NHTSA Feb 16, 2023 · ODI 11507553
In depth: 2019 Volkswagen Jetta electrical problems → · 2022 Volkswagen Taos electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group55 other manufacturer communications filed against these Volkswagen models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TT 57 23 01 | Other | Sep 10, 2026 | DTCs B1479F0 OR B147AF0 exterior door handles are inoperative Repair |
| VOS-26-47 | Service bulletin | Aug 14, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| V2724012073810_7 | Service bulletin | Aug 13, 2026 | Battery Checking Procedure before replacement |
| 3G0.919.360.SE | Service bulletin | Jul 20, 2026 | MIB3 Recovery Solution |
| VOS-26-42 | Service bulletin | Jul 15, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| 5088 | Service bulletin | May 8, 2026 | Update Programming for Memory Seat Module |
| 526B | Service bulletin | Apr 15, 2026 | Updated ECM software to improve engine oil pressure setpoint. |
| VOS-26-15 | Service bulletin | Mar 6, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen SM 60-2025 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SM 60-2025 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does SM 60-2025 cover?
The manufacturer filed it against 14 model years: 2026 Volkswagen Jetta, 2025 Volkswagen Jetta, 2024 Volkswagen Jetta, 2023 Volkswagen Jetta, 2022 Volkswagen Jetta, 2021 Volkswagen Jetta and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.