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Manufacturer communication · Service bulletin

Volkswagen bulletin OUF7

What it saysOver-the-Air (OTA) Software Update (SW Level 3.2.11) Added several reminders that this bulletin applies only to vehicles that have had an OTA software update failure. NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Jul 22, 2024, received Aug 6, 2024 — 2 documents under this number: Dealer_OUF7_REV2, Bull_OUF7_REV2. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Over-the-Air (OTA) Software Update (SW Level 3.2.11) Added several reminders that this bulletin applies only to vehicles that have had an OTA software update failure. Updated

Manufacturer campaign id OUF7 Kind Service bulletin Manufacturer date Jul 22, 2024 Received by NHTSA Aug 6, 2024 Components —

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Dealer_OUF7_REV2Service bulletinJul 22, 202411005814PDF
Bull_OUF7_REV2Service bulletinJul 22, 202411005810PDF

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
1ED-907-121-AS——

Read by machine from the document NHTSA serves (17 pages), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 476 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen OUF7 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the OUF7 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does OUF7 cover?

The manufacturer filed it against 2 model years: 2022 Volkswagen ID.4, 2021 Volkswagen ID.4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.