Volkswagen bulletin 5885 OR 6857
Volkswagen filed this with NHTSA as a service bulletin dated Nov 13, 2025, received Dec 5, 2025, about the electrical system — 1 document under this number: V9025012079033_1. It names 5 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationUpdate Instrument panel software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| V9025012079033_1 | Service bulletin | Nov 13, 2025 | 11026179 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 225 complaints with NHTSA since 2015. 53 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The engine started smoking at 11,000 and new valve seals were replaced in the head. The engine has started to smoke again at 16,800 mile and dealer said the next step would be to replace the head. Car has been to the dealer 6-7 times for electrical and engine problems. The SOS light comes on almost every morning.
2024 Volkswagen Tiguan · Electrical System · filed with NHTSA Dec 22, 2025 · ODI 11706466
There was a safety recall on the 2025 VW Taos that I drive ( ). On XXX an incident occurred causing a gear shift. The vehicle was dropped off at to Kelly Volkswagen in , on XXX. The gear shift issue cause damage to the back on the vehicle. The collision center gave me a quote 3,600 dollars to fix the car.
2025 Volkswagen Taos · Electrical System · filed with NHTSA Sep 20, 2026 · ODI 11765638
Driving on several occasions and the adaptive cruise control has completely stopped working while driving at highway speeds on numerous occasions. A dealership replaced the cruise control system. There are serious electrical problems with this car.
2024 Volkswagen Taos · Electrical System · filed with NHTSA Jun 14, 2025 · ODI 11666913
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group61 other manufacturer communications filed against these Volkswagen models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TT 57 23 01 | Other | Sep 10, 2026 | DTCs B1479F0 OR B147AF0 exterior door handles are inoperative Repair |
| SM 05-2026 | Other | Aug 18, 2026 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| VOS-26-47 | Service bulletin | Aug 14, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| V2724012073810_7 | Service bulletin | Aug 13, 2026 | Battery Checking Procedure before replacement |
| 3G0.919.360.SE | Service bulletin | Jul 20, 2026 | MIB3 Recovery Solution |
| VOS-26-42 | Service bulletin | Jul 15, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| V9626022082488_2 | Service bulletin | Jul 6, 2026 | Disconnect the control console for 10 seconds to reset. |
| V9626012082488_1 | Service bulletin | Jul 2, 2026 | Disconnect the control console for 10 seconds to reset. |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen 5885 OR 6857 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 5885 OR 6857 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does 5885 OR 6857 cover?
The manufacturer filed it against 5 model years: 2025 Volkswagen Jetta, 2024 Volkswagen Jetta, 2025 Volkswagen Taos, 2024 Volkswagen Taos, 2024 Volkswagen Tiguan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.