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Manufacturer communication · Service bulletin

Toyota bulletin T-TT-0795-25

What it saysSome customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. NHTSA’s full summary ↓

Toyota filed this with NHTSA as a service bulletin dated Dec 2, 2025, received Jan 9, 2026, about the structure. It names 5 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it inside.

Manufacturer campaign id T-TT-0795-25 Kind Service bulletin Manufacturer date Dec 2, 2025 Received by NHTSA Jan 9, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
T-TT-0795-25Service bulletinDec 2, 202511027555PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 476 complaints with NHTSA since 2015. 28 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that the rear liftgate appeared to show a design flaw, and the left and right sides of the liftgate appeared to be misaligned. The contact stated that the liftgate door was difficult to open manually or electronically.

2025 Toyota Sienna · Structure · filed with NHTSA Sep 23, 2025 · ODI 11689178

The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal splashing sound inside the vehicle. The contact stated that while the vehicle was parked, there was water coming from underneath the doors.

2021 Toyota Sienna · Structure · filed with NHTSA Jun 6, 2024 · ODI 11592878

I parked the car in the garage and my child left the passanger side sliding door open. Then, the door malfunctioned because it would not electronically close after being left open more than 80 minutes. I tried to manually close the door, but encountered resistance.

2023 Toyota Sienna · Structure · filed with NHTSA Sep 6, 2023 · ODI 11542856

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

20 other manufacturer communications filed against the Toyota Sienna under the same component group (structure), newest first. The eight newest are listed; the rest are on the Toyota list.

NumberKindDatedNHTSA’s summary
T-SB-0087-25Service bulletinNov 24, 2025Some 2024 – 2025 model year Sienna Hybrid and Sienna Hybrid MaaS Package vehicles may exhibit a condition in which the rear No. 1 seat assem…
T-SB-0082-25Service bulletinNov 6, 2025Some 2021 – 2025 model year Sienna Hybrid vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when drivin…
T-SB-0035-25Service bulletinApr 9, 2025Some 2025 model year Sienna Hybrid vehicles equipped with the advanced rear seat reminder system may exhibit one or both of the following co…
T-SB-0001-25Service bulletinJan 6, 2025Some 2021 – 2024 model year Sienna Hybrid vehicles may exhibit a condition in which the front passenger carpet is untucked and torn at the c…
T-SB-0039-24 REV2Service bulletinDec 6, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or…
T-SB-0038-24 REV2Service bulletinDec 6, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust…
T-SB-0035-24 REV2Service bulletinDec 6, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If t…
T-SB-0061-23 REV2Service bulletinDec 5, 2024Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material p…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Toyota T-TT-0795-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the T-TT-0795-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does T-TT-0795-25 cover?

The manufacturer filed it against 5 model years: 2025 Toyota Sienna, 2024 Toyota Sienna, 2023 Toyota Sienna, 2022 Toyota Sienna, 2021 Toyota Sienna. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.