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Manufacturer communication · Service bulletin

Tesla bulletin SB-26-31-003

What it saysCertain Model Y vehicles may emit rattling or knocking noises when driving over bumps or rough road. NHTSA’s full summary ↓

Tesla filed this with NHTSA as a service bulletin dated May 8, 2026, received Jun 2, 2026, about the suspension. It names 2 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain Model Y vehicles may emit rattling or knocking noises when driving over bumps or rough road. The condition can be improved by replacing the front upper control arm mounts, replacing the front damper assemblies, and removing the wiper bracket pencil braces. This document is for vehicles that have already had the front upper control mounts replaced and the wiper bracket pencil braces removed. Replace the front damper assemblies with updated parts.

Manufacturer campaign id SB-26-31-003 Kind Service bulletin Manufacturer date May 8, 2026 Received by NHTSA Jun 2, 2026 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SB-26-31-003Service bulletinMay 8, 202611033172PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
1111543-00-ANUT,HF,M122eBay Motors →
2188363-00-DDAMPER ASSY FR LH, COIL RWD-CA1eBay Motors →
2188363-01-DDAMPER ASSY FR RH, COIL RWD-CA1eBay Motors →
2188360-00-DDAMPER ASSY FR LH, COIL RWD-TX1eBay Motors →
2188360-01-DDAMPER ASSY FR RH, COIL RWD-TX1eBay Motors →
2188367-00-DDAMPER ASSY FR LH, COIL DM-CA1eBay Motors →
2188367-01-DDAMPER ASSY FR RH, COIL DM-CA1eBay Motors →
2188368-10-DDAMPER ASSY FR LH, COIL DM-TX1eBay Motors →
2188368-01-DDAMPER ASSY FR RH, COIL DM-TX1eBay Motors →

Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Tesla’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 548 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

2 other manufacturer communications filed against the Tesla Model Y under the same component group (suspension), newest first.

NumberKindDatedNHTSA’s summary
SB-25-31-005Service bulletinMay 8, 2026Some Model Y vehicles may emit rattling or knocking noises when driving over bumps or rough road. The condition can be improved by replacing…
SB-25-31-004Service bulletinJun 24, 2025A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel alignment over time. This feature detec…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Tesla, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Tesla SB-26-31-003 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SB-26-31-003 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SB-26-31-003 cover?

The manufacturer filed it against 2 model years: 2026 Tesla Model Y, 2025 Tesla Model Y. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.