Subaru bulletin 15-309-23R
Subaru filed this with NHTSA as a service bulletin dated Aug 13, 2026, received Jun 5, 2023, about the electrical system — 4 documents under this number. It names 6 model years (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 15-309-23R | Service bulletin | Aug 13, 2026 | 11036797 | not yet checked |
| 15-309-23R | Service bulletin | May 6, 2026 | 11033057 | not yet checked |
| 15-309-23R | Service bulletin | Sep 3, 2024 | 11008256 | not yet checked |
| 15-309-23R | Service bulletin | May 26, 2023 | 10237299 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Subaru 15-309-23R a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 15-309-23R repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 15-309-23R cover?
The manufacturer filed it against 6 model years: 2026 Subaru Solterra, 2025 Subaru Solterra, 2024 Subaru Solterra, 2023 Subaru Solterra, 2026 Subaru Trailseeker, 2026 Subaru Uncharted. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.