Subaru bulletin 09-119-24
What it saysThis bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. NHTSA’s full summary ↓
Subaru filed this with NHTSA as a service bulletin dated Apr 4, 2024, received May 2, 2024, about the electrical system. It names 10 model years (2019–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles.
Trouble codes it names: P2682 all 1 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-119-24 | Service bulletin | Apr 4, 2024 | 10253930 | PDF, 398 KB |
What the document itself lists
The manufacturer titles it “Thermo Control Valve Warranty Extension”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 21319AA010 | — | — | |
| 21319AA040 | VALVE ASSEMBLY-THERMO CONTROL & | — | eBay Motors → |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Subaru’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 3,624 complaints with NHTSA since 2015. 1,055 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Subaru Outback, the 115 owners who gave an odometer reading for Electrical System reported it at a median of 5,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2019 Subaru Forester. While turning the vehicle, the entire electrical system shut off, including the power steering and emergency braking system. The contact was almost involved in a crash due to the failure. The contact pulled over, shut off the engine, and restarted the vehicle, but the electrical failures remained.
2019 Subaru Forester · Electrical System · filed with NHTSA Mar 25, 2019 · ODI 11191388
On march 2, 2021 I needed to get to an appointment and my car wouldn't start, nor would my fob work to even open the doors. After calling for assistance they jumped the battery. Then I brought it to Subaru where they did a complete diagnostics test and found that the battery was defective. I had bought the car nov.
2021 Subaru Forester · Electrical System · filed with NHTSA Apr 6, 2021 · ODI 11406803
I bought this 2021 Subaru Outback in jan 2, 2021. In mid feb, I drove the Outback to lake tahoe. On my way, I went to costco gas station for gas after 1 hour highway driving. The car was just dead after refueling. I called roadside assistance not knowing what happened. The car was jumpstarted.
2021 Subaru Outback · Electrical System · filed with NHTSA Apr 18, 2021 · ODI 11408679
In depth: 2020 Subaru Forester electrical problems → · 2020 Subaru Forester engine problems → · 2019 Subaru Forester electrical problems → · 2019 Subaru Forester engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group125 other manufacturer communications filed against these Subaru models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Subaru list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 18-244-26 | Service bulletin | Sep 18, 2026 | "This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circ… |
| 15-333-25R | Service bulletin | Sep 14, 2026 | This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure… |
| 15-331-25R | Service bulletin | Sep 14, 2026 | This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concern… |
| 15-322-25R | Service bulletin | Sep 14, 2026 | In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen… |
| 15-304-22R | Service bulletin | Sep 14, 2026 | This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concern… |
| 12-269-25R | Service bulletin | Sep 10, 2026 | This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area. This is… |
| 15-343-26 | Service bulletin | Sep 1, 2026 | "This bulletin announces a design change to the cord assembly that connects the Center Infotainment Display (CID) to the CCU, addressing rep… |
| 15-342-26 | Service bulletin | Aug 31, 2026 | This bulletin announces an inspection procedure for the Smart Rear View Mirror Assembly. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Subaru 09-119-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-119-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Subaru warranty extension on file lists the ones Subaru has filed.
Which vehicles does 09-119-24 cover?
The manufacturer filed it against 10 model years: 2021 Subaru Crosstrek, 2021 Subaru Forester, 2020 Subaru Forester, 2019 Subaru Forester, 2022 Subaru Legacy, 2021 Subaru Legacy and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.