Subaru bulletin 03-95-24
What it saysThis bulletin announces the repair procedures to be followed when encountering cases of a groaningtype sound from the rear of the vehicle heard when turning. NHTSA’s full summary ↓
Subaru filed this with NHTSA as a service bulletin dated Dec 19, 2024, received Jan 3, 2025, about the suspension. It names 5 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin announces the repair procedures to be followed when encountering cases of a groaningtype sound from the rear of the vehicle heard when turning.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 03-95-24 | Service bulletin | Dec 19, 2024 | 11012263 | PDF, 401 KB |
What the document itself lists
The manufacturer titles it “Rear Differential Carrier / Design Change”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 38300AC530 | DIFFERENTIAL CARRIER ASSEMBLY | 1 | |
| 28421SL010 | DRIVE SHAFT ASSEMBLY-REAR | 2 | eBay Motors → |
| 41310AG040 | DIFFERENTIAL MEMBER ASSEMBLY-FRONT | 1 | eBay Motors → |
| 44011SG000 | NUT(AXLE)M22 OIL | 1 | eBay Motors → |
| 44022AA123 | SELFLKG NUT | 1 | eBay Motors → |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Subaru’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 540 complaints with NHTSA since 2015.
I've never taken my 23 crosstrek off the pavement I'm driving down hyw and my rear struts break my crosstrek has 38 thousand miles on it and it's only 3 and 1/2 years old I've owned many cars were if drove hundreds of thousands mile and none of them broke there struts going down the hyw
2023 Subaru Crosstrek · Suspension · filed with NHTSA Dec 11, 2025 · ODI 11704596
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group3 other manufacturer communications filed against the Subaru Crosstrek under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 05-62-18R | Service bulletin | Aug 31, 2026 | This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the fro… |
| 03-94-24 | Service bulletin | Sep 4, 2024 | This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replace… |
| 05-91-24 | Service bulletin | Jul 8, 2024 | This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Subaru 03-95-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 03-95-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Subaru warranty extension on file lists the ones Subaru has filed.
Which vehicles does 03-95-24 cover?
The manufacturer filed it against 5 model years: 2023 Subaru Crosstrek, 2022 Subaru Crosstrek, 2021 Subaru Crosstrek, 2020 Subaru Crosstrek, 2019 Subaru Crosstrek. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.