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Manufacturer communication · Service bulletin

Ram bulletin 9100831

What it saysFor Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18 NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Jun 4, 2026, received Jun 16, 2026, about the structure. It names 41 model years (2018–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18

Kind Service bulletin Manufacturer date Jun 4, 2026 Received by NHTSA Jun 16, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100831Service bulletinJun 4, 202611033889PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
06102165AA——eBay Motors →
06511062AA——eBay Motors →

Read by machine from the document NHTSA serves (1 page), read Sep 29, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2024 1500 →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2018 Ram 4500; 2019 Ram 4500; 2020 Ram 4500; 2021 Ram 4500; 2022 Ram 4500; 2023 Ram 4500; 2024 Ram 4500; 2025 Ram 4500; 2026 Ram 4500; 2018 Ram 5500; 2019 Ram 5500; 2020 Ram 5500; 2021 Ram 5500; 2022 Ram 5500; 2023 Ram 5500; 2024 Ram 5500; 2025 Ram 5500; 2026 Ram 5500.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 23 model years this bulletin names have filed 7,074 complaints with NHTSA since 2015. 45 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Ram 2500, the 18 owners who gave an odometer reading for Structure reported it at a median of 6,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Numbers: 22V904000 (Structure) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs.

2021 Ram 3500 · Structure · filed with NHTSA Oct 13, 2023

The contact owns a 2018 Ram 2500. The dealer informed the contact that the vehicle was included in NHTSA campaign number: 19v021000 (steering) and performed the recall repair. After the recall repair was performed, the contact took the vehicle to an independent mechanic to have the tires replaced and for an alignment.

2018 Ram 2500 · Structure · filed with NHTSA Oct 11, 2019

When driving down the road at speeds above 50 mph. The hood will ripple when a CDL style vehicle goes by. When I purchased the vehicle. I had to take it to Fletcher Dodge in Jonesboro AR, to have the nuts that bolt the hood to the raising bracket tightened because they where loose and center latch adjusted.

2021 Ram 2500 · Structure · filed with NHTSA Feb 1, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

75 other manufacturer communications filed against these Ram models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
23-048-26Service bulletinSep 26, 2026Not applicable to vehicles built for US market. Multi-function Tailgate Requires High Closing Effort Customers may comment on the following:…
9100901Service bulletinSep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100892Service bulletinSep 2, 2026Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.
9100886Service bulletinAug 28, 2026Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power…
08-315-26Service bulletinAug 20, 2026Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message…
S2608000033Service bulletinJul 17, 2026Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
9100803Service bulletinJul 6, 2026Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterwar…
08-195-26Service bulletinJun 30, 2026Door Control Module (DCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 9100831 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100831 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 9100831 cover?

The manufacturer filed it against 41 model years: 2024 Ram 1500, 2023 Ram 1500, 2022 Ram 1500, 2021 Ram 1500, 2020 Ram 1500, 2026 Ram 2500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.