Ram bulletin 9100574
What it saysRadio: Capture software version from radio. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated May 20, 2025, received May 29, 2025, about the electrical system. It names 15 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRadio: Capture software version from radio. Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100574 | Service bulletin | May 20, 2025 | 11018631 | PDF, 119 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Ram 4500; 2024 Ram 4500; 2025 Ram 4500; 2023 Ram 5500; 2024 Ram 5500; 2025 Ram 5500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 933 complaints with NHTSA since 2015. 398 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2025 Ram 1500, the 27 owners who gave an odometer reading for Electrical System reported it at a median of 6,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the seat belt was securely buckled.
2023 Ram 3500 · Electrical System · filed with NHTSA Jun 25, 2026 · ODI 11746488
The contact owns a 2025 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V826000 (ELECTRICAL SYSTEM); and the vehicle was taken to the dealer, where the instrument panel software update was completed; however, the instrument panel became inoperable after the update was completed.
2025 Ram 3500 · Electrical System · filed with NHTSA Apr 28, 2026 · ODI 11734265
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams.
2023 Ram 1500 · Electrical System · filed with NHTSA Oct 8, 2023 · ODI 11548935
In depth: 2025 Ram 1500 electrical problems → · 2023 Ram 1500 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group444 other manufacturer communications filed against these Ram models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2608000041 | Service bulletin | Oct 22, 2026 | MIL-On After a Powertrain Control Module (PCM) Replacement |
| S2608000040 | Service bulletin | Oct 21, 2026 | The Customer States There Is a Blinking Odometer. Firmware Over-The-Air (FOTA) Fails With Message To Visit The Dealer. |
| 08-388-26 | Service bulletin | Oct 20, 2026 | R1H Radio U43.17 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● Screen freeze or radio re… |
| 08-386-26 | Service bulletin | Oct 20, 2026 | Flash: Trailer Tow Module (TTM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message is displayed in… |
| 08-385-26 | Service bulletin | Oct 20, 2026 | Flash: Trailer Tow Module (TTM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message is displayed in… |
| S2608000039 | Service bulletin | Oct 16, 2026 | Trailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration |
| 08-280-26 | Service bulletin | Oct 16, 2026 | Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ● "Check Trailer Turn Lamp" message… |
| 9100945 | Service bulletin | Oct 15, 2026 | FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 9100574 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100574 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100574 cover?
The manufacturer filed it against 15 model years: 2025 Ram 1500, 2024 Ram 1500, 2023 Ram 1500, 2025 Ram 2500, 2024 Ram 2500, 2023 Ram 2500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.