Ram bulletin 9100194
What it saysEPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes (DTCs), U0001 & U0002, please contact FCA Redacted Content. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jul 24, 2023, received Sep 25, 2023, about the steering. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationEPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes (DTCs), U0001 & U0002, please contact FCA Redacted Content. Please have the following info available: VIN, vehicle complaint, diagnostics completed, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with part repair.
Trouble codes it names: U0001 U0002
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100194 | Service bulletin | Jul 24, 2023 | 10242715 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 283 complaints with NHTSA since 2015. 7 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group12 other manufacturer communications filed against the Ram 1500 under the same component group (steering), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-149-26 REV. A | Service bulletin | Oct 6, 2026 | Flash: Electric Power Steering (EPS) Module Updates Customers may experience the following: SYMPTOM: ● Battery drain due to the EPS system s… |
| 113672 | Service bulletin | Jul 23, 2026 | GEAR KIT - RING AND PINION |
| S2608000016 | Service bulletin | Apr 17, 2026 | Heated Steering Wheel Operates Intermittently |
| S2623000009 | Service bulletin | Feb 18, 2026 | Buzz Squeak Rattle (BSR) Noises Turning The Steering Wheel. May Occur After Recent Repair. |
| S2519000010 | Service bulletin | Oct 24, 2025 | Steering Pull That Improves As The Truck Is Driven. Vehicle May Have Had Recent Steering Or Suspension Repair. |
| 9100575 | Service bulletin | May 20, 2025 | Gear rack and pinion: Custodian would encounter steer feel being heavier and may feel some pulling. Customer may complain the steering feel… |
| S2519000001 | Service bulletin | Feb 25, 2025 | Steering Drift And Or Pull. |
| 9100487 | Service bulletin | Jan 15, 2025 | MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls i… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 9100194 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100194 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100194 cover?
The manufacturer filed it against 2 model years: 2024 Ram 1500, 2023 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.