Ram bulletin 9100575
What it saysGear rack and pinion: Custodian would encounter steer feel being heavier and may feel some pulling. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated May 20, 2025, received May 29, 2025, about the steering. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationGear rack and pinion: Custodian would encounter steer feel being heavier and may feel some pulling. Customer may complain the steering feels heavy while returning to steering wheel to center during a lower speed turn. Customer may also complain the vehicles pulls slightly at highway speeds. There are no DTCs associated with that scenario. Older software pull drift compensation and zero-point learning is not optimized. New Software has optimized pull drift compensation and zero-point learning. Do not replace the steering gear for these scenarios when an EPS DTC is not present. Reflash software instead.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100575 | Service bulletin | May 20, 2025 | 11018630 | PDF, 117 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 356 complaints with NHTSA since 2015.
Brand new 2025 Ram 1500 Bighorn/Lonestar purchased on 10/24/24. From day 1 it pulls to the right at highways speeds. The dealer has tried to fix the issue with alignment two times, but not luck, they don’t know what is wrong because all the numbers in alignment are green and good.
2025 Ram 1500 · Steering · filed with NHTSA Feb 4, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group14 other manufacturer communications filed against the Ram 1500 under the same component group (steering), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 113672 | Service bulletin | Jul 23, 2026 | GEAR KIT - RING AND PINION |
| S2608000016 | Service bulletin | Apr 17, 2026 | Heated Steering Wheel Operates Intermittently |
| S2623000009 | Service bulletin | Feb 18, 2026 | Buzz Squeak Rattle (BSR) Noises Turning The Steering Wheel. May Occur After Recent Repair. |
| 08-093-25 | Service bulletin | Nov 5, 2025 | Flash: Electronic Power Steering (EPS) Module Updates Customers may comment **on one or more** of the following: ● The steering feels heavy… |
| S2519000010 | Service bulletin | Oct 24, 2025 | Steering Pull That Improves As The Truck Is Driven. Vehicle May Have Had Recent Steering Or Suspension Repair. |
| S2519000009 | Service bulletin | Sep 22, 2025 | Diagnostic Trouble Code (DTC) C221F-00, C2223-00, C221C-00, C0051-54 Present After Electric Power Steering (EPS) Replacement. |
| S2519000006 | Service bulletin | Jul 14, 2025 | Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units. |
| S2519000001 | Service bulletin | Feb 25, 2025 | Steering Drift And Or Pull. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 9100575 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100575 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100575 cover?
The manufacturer filed it against 1 model year: 2025 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.