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Manufacturer communication · Service campaign

Ram service campaign 59B

What it saysCustomer Satisfaction Notification 59B VSIM Jumper Harness NHTSA’s full summary ↓

Ram filed this with NHTSA as a service campaign dated Jun 21, 2024, about the electrical system — 1 document under this number: 59B Combo. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Notification 59B VSIM Jumper Harness

Kind Service campaign Manufacturer date Jun 21, 2024 Received by NHTSA Jun 21, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
59B ComboService campaignJun 21, 202411001964PDF, 279 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQty
68625681AAVSIM Jumper Harness—

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 13 complaints with NHTSA since 2015. 4 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached

2024 Ram ProMaster · Electrical System · filed with NHTSA Jun 2, 2026 · ODI 11741582

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

39 other manufacturer communications filed against the Ram ProMaster under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
114732Service bulletinSep 29, 2026WIRING - BODY LEFT and WIRING - CHASSIS
114728Service bulletinSep 29, 2026WIRING - JUMPER
OTHERDOC_184OtherSep 8, 2026Radio Over The Air Update to U43.17 R1H Software Version (FOTA) - Navigation Stability - Android Auto & Carplay stability & connectivity - D…
S2608000029Service bulletinJun 19, 2026No Start, Multiple Warning Lamps on, Relay Clicking Noise
S268A000014Service bulletinJun 17, 2026Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
S2408000018 REV. AService bulletinMay 29, 2026New Key Will Not Program, 0x22 Scan Tool Error
08-207-26Service bulletinMay 6, 2026Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the…
08-202-26Service bulletinMay 5, 2026Flash: Electronic Vehicle Control Unit (EVCU) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehic…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 59B a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 59B repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 59B cover?

The manufacturer filed it against 1 model year: 2024 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.