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Federal filingsHome›Bulletins›Ram› 18-085-24
Manufacturer communication · Service bulletin

Ram bulletin 18-085-24

What it says"Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: Cruise control set speed and actual vehicle speed are offset. NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Dec 4, 2024, received Dec 10, 2024, about the power train. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

"Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ● Cruise control set speed and actual vehicle speed are offset. This bulletin involves reprogramming the PCM with the latest available software."

Kind Service bulletin Manufacturer date Dec 4, 2024 Received by NHTSA Dec 10, 2024 Components Power Train, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
18-085-24Service bulletinDec 4, 202411011725PDF, 131 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
18-19-06-29Module, Powertrain Control (PCM) - Reprogram0.3 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 78 complaints with NHTSA since 2015. 44 of them name Electrical System, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Came to a stop sign, waited for traffic to clear to turn left as I floored it started moving and then all of a sudden loss acceleration and notice rpm ramped up to 7k. As in was just coasting I notice only my rpm would go up but the truck wouldn’t move. Lucky I coasted to the side of road and shifted to park.

2024 Ram 1500 · Power Train · filed with NHTSA Aug 2, 2024 · ODI 11606052

The truck died had to jump it. I was driving it and it stopped itself went into park automatically. it turned on the parking brake. and then died. Took several minutes to start.

2024 Ram 1500 · Electrical System · filed with NHTSA Jul 22, 2024 · ODI 11603846

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

76 other manufacturer communications filed against the Ram 1500 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
18-071-26 REV. BService bulletinOct 6, 2026Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may…
18-075-26Service bulletinOct 3, 2026Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus…
115032Service campaignOct 3, 2026Customer Satisfaction Notification A0D – Electronic Shift Module - Dealer Notification The Electronic Shift Module (ESM) software on about 2…
S2621000004Service bulletinSep 30, 2026The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tec…
21-062-26Service bulletinSep 25, 2026Transmission Rattle Customers may comment on the following: SYMPTOM: ● Rattle noise coming from the transmission. This bulletin involves ins…
08-308-26Service bulletinAug 6, 2026Flash: Electronic Shift Module (ESM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Shifter is unresponsive. ● Un…
21-057-26Service bulletinJul 9, 2026Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling…
21-056-26Service bulletinJul 9, 2026Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● **Harsh or slipping feeli…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 18-085-24 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 18-085-24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 18-085-24 cover?

The manufacturer filed it against 1 model year: 2024 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.