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Manufacturer communication · Service campaign

Porsche service campaign WRU9

What it saysPorsche intranet posting with information on WRU9 Workshop campaign – Re-coding front camera NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service campaign dated Dec 11, 2024, received Jan 7, 2025, about the visibility/wiper — 2 documents under this number: No. 209-24 and 1 more. It names 3 model years (2023–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Porsche intranet posting with information on WRU9 Workshop campaign – Re-coding front camera

Manufacturer campaign id WRU9 Kind Service campaign Manufacturer date Dec 11, 2024 Received by NHTSA Jan 7, 2025 Components Visibility/Wiper First dated Dec 10, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
WRU9Service campaignDec 11, 202411012769PDF, 11 KB
No. 209-24Service campaignDec 10, 202411012600PDF, 73 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 26 complaints with NHTSA since 2015. 1 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I was driving home in my 2024 Porsche Macan 4 EV, at about 65 miles per hour on a divided highway. I had my climate control set to 75 degrees on both the driver and passenger side of the vehicle. I believe that the air conditioning was set to off. I also had the drivers seat heated at the max setting. I was alone in my vehicle.

2024 Porsche Macan · Visibility/Wiper · filed with NHTSA Oct 28, 2025 · ODI 11696217

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

13 other manufacturer communications filed against the Porsche Macan under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 34-26Service bulletinSep 29, 2026Manufacturer's Certificate for Approval: Wheels and Tires. Note that this bulletin covers MY25+ 911 GT3, GT3 Touring, and GT3 S/C
No. 96-26Service bulletinSep 24, 2026Symptom-based workshop manual for Noises from Front Wiper Blade
No. D765Service bulletinFeb 17, 2026Parts information for parts withdrawal involving the Window regulator motor. The part numbers affected are PAB959801 and PAB959802. The vehi…
No. 110-25Service bulletinJan 23, 2026Technical information for Error Message "Driving Light Control Defective, Service Necessary" in the Instrument Cluster / Fault Memory Entrie…
No. D753Service bulletinJan 21, 2026Parts information for Parts Withdrawal - LED Headlight. Vehicles affected are cars that use the part numbers in the attached PDF.
No. 55-24-1Service bulletinAug 26, 2025Technical information for the front window pane reversed. troubleshooting - closes and/or opens incorrectly.
No. 114-16Service bulletinJul 24, 2025Technical information for Assessment of Extent of Fogging on Lighting Components
No. 2-22Service bulletinApr 21, 2025Installation and conversion instructions for the led tail light with light panel. ONLY approved for vehicles with virtual pedal (4E6) and/or…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche WRU9 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WRU9 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does WRU9 cover?

The manufacturer filed it against 3 model years: 2025 Porsche Macan, 2024 Porsche Macan, 2023 Porsche Macan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.