Porsche service campaign WRU9
What it saysPorsche intranet posting with information on WRU9 Workshop campaign – Re-coding front camera NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service campaign dated Dec 11, 2024, received Jan 7, 2025, about the visibility/wiper — 2 documents under this number: No. 209-24 and 1 more. It names 3 model years (2023–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPorsche intranet posting with information on WRU9 Workshop campaign – Re-coding front camera
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| WRU9 | Service campaign | Dec 11, 2024 | 11012769 | PDF, 11 KB |
| No. 209-24 | Service campaign | Dec 10, 2024 | 11012600 | PDF, 73 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 26 complaints with NHTSA since 2015. 1 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I was driving home in my 2024 Porsche Macan 4 EV, at about 65 miles per hour on a divided highway. I had my climate control set to 75 degrees on both the driver and passenger side of the vehicle. I believe that the air conditioning was set to off. I also had the drivers seat heated at the max setting. I was alone in my vehicle.
2024 Porsche Macan · Visibility/Wiper · filed with NHTSA Oct 28, 2025 · ODI 11696217
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group13 other manufacturer communications filed against the Porsche Macan under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 34-26 | Service bulletin | Sep 29, 2026 | Manufacturer's Certificate for Approval: Wheels and Tires. Note that this bulletin covers MY25+ 911 GT3, GT3 Touring, and GT3 S/C |
| No. 96-26 | Service bulletin | Sep 24, 2026 | Symptom-based workshop manual for Noises from Front Wiper Blade |
| No. D765 | Service bulletin | Feb 17, 2026 | Parts information for parts withdrawal involving the Window regulator motor. The part numbers affected are PAB959801 and PAB959802. The vehi… |
| No. 110-25 | Service bulletin | Jan 23, 2026 | Technical information for Error Message "Driving Light Control Defective, Service Necessary" in the Instrument Cluster / Fault Memory Entrie… |
| No. D753 | Service bulletin | Jan 21, 2026 | Parts information for Parts Withdrawal - LED Headlight. Vehicles affected are cars that use the part numbers in the attached PDF. |
| No. 55-24-1 | Service bulletin | Aug 26, 2025 | Technical information for the front window pane reversed. troubleshooting - closes and/or opens incorrectly. |
| No. 114-16 | Service bulletin | Jul 24, 2025 | Technical information for Assessment of Extent of Fogging on Lighting Components |
| No. 2-22 | Service bulletin | Apr 21, 2025 | Installation and conversion instructions for the led tail light with light panel. ONLY approved for vehicles with virtual pedal (4E6) and/or… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche WRU9 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the WRU9 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does WRU9 cover?
The manufacturer filed it against 3 model years: 2025 Porsche Macan, 2024 Porsche Macan, 2023 Porsche Macan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.