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Porsche service campaign WRG9

What it saysTechnical Information - WRG9-Re-Code the Instrument Cluster (Workshop Campaign) NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service campaign dated Jan 14, 2025, received Mar 5, 2025, about the electrical system — 1 document under this number: No. 78-24. It names 12 model years (2017–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Technical Information - WRG9-Re-Code the Instrument Cluster (Workshop Campaign)

Manufacturer campaign id WRG9 Kind Service campaign Manufacturer date Jan 14, 2025 Received by NHTSA Mar 5, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
No. 78-24Service campaignJan 14, 202511015114PDF, 72 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2022 Porsche Redundant Cayman.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 11 model years this bulletin names have filed 17 complaints with NHTSA since 2015. 1 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

61 other manufacturer communications filed against these Porsche models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 12-26Service bulletinSep 1, 2026Technical information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
No. TLLI2602Service bulletinMay 29, 2026Tech live look information bulletin for How to use Frontline.io on the HoloLens 2
No. TLLI2601Service bulletinMay 29, 2026Tech live look information bulletin for how to use fronline.io on mobile devices and tablets.
No. D785Service bulletinMay 22, 2026Parts information for parts withdrawal involving 9J1827447B, PAA971221B, and 95B201060AA. The lock, the fuel tank attachments, and the modul…
No. 2604Service bulletinMay 14, 2026Instructions on advanced technical information for the Macan Electric (XAB) – AC Charging at Home Not Possible after WSJ0
No. D783Service bulletinMay 11, 2026Parts information for parts withdrawal involving servomotor and rear light. Part numbers affected are 976411881E, 976511881E, PAD411881B, PA…
No. 46-26Service bulletinMay 6, 2026Technical information for a software update of various control units: Software Network VR28.13 SQ4
WSJ0Service campaignApr 30, 2026Porsche intranet posting with information on WSJ0 Workshop Campaign – Update to software network VR28.13

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche WRG9 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WRG9 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does WRG9 cover?

The manufacturer filed it against 12 model years: 2023 Porsche 718, 2022 Porsche 718, 2021 Porsche 718, 2020 Porsche Boxster, 2019 Porsche Boxster, 2018 Porsche Boxster and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.