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Federal filingsHome›Bulletins›Porsche› No. 2604.3
Manufacturer communication · Service bulletin

Porsche bulletin No. 2604.3

What it saysInstructions on advanced technical information for the Macan Electric (XAB) – AC Charging at Home Not Possible after WSJ0 NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service bulletin dated May 26, 2026, received Jun 5, 2026, about the electrical system. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Instructions on advanced technical information for the Macan Electric (XAB) – AC Charging at Home Not Possible after WSJ0

Kind Service bulletin Manufacturer date May 26, 2026 Received by NHTSA Jun 5, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
No. 2604.3Service bulletinMay 26, 202611033642PDF, 721 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 20 complaints with NHTSA since 2015. 4 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I was driving on the highway at 60mph on a 4 month old 2025 Porsche Macan Ev 4S. I turned off the AC for both driver and passenger. I suddenly started seeing increasingly larger clouds of black smoke coming out of the passenger side of the cabin, and a clear and increasing smell of something burning.

2025 Porsche Macan · Electrical System · filed with NHTSA Oct 10, 2025 · ODI 11692623

The left usb-c port does not work and the rearview camera image may not display when the vehicle is placed in reverse. As such, the vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

2025 Porsche Macan · Electrical System · filed with NHTSA Aug 27, 2026 · ODI 11759899

While driving on a major highway ( ) at over 60 MPH, we had a complete and catastrophic system wide shut down of our vehicle, culminating in our car grinding to a halt. This entire process elapsed over a 15-20 second period.

2024 Porsche Macan · Electrical System · filed with NHTSA Jun 21, 2026 · ODI 11745512

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

124 other manufacturer communications filed against the Porsche Macan under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 12-26Service bulletinSep 1, 2026Technical information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
No. 2433-4Service bulletinAug 20, 2026Information on Advanced Technical Information for Porsche Mobile Charger NEMA Supply Cable Initialization Failure
No. 2315-1Service bulletinAug 20, 2026Information on Advanced Technical Information for Porsche Mobile Charger Plus (PMC+) Red LEDs and Fault B191E49
No. 71-26Service bulletinAug 7, 2026Technical Information for The Second Hand of the Sport Chrono Clock (Stopwatch) Runs Unevenly or Jumps Anti-Clockwise
No. 34-26-1Service bulletinAug 4, 2026Technical Information for Windshield Water Ingress in the Area of the Front Overhead Console
33/26 Update 2Service bulletinJul 22, 2026AC Charging Process in the Customer’s Home Network Not Working (33/26)
33/26Service bulletinJul 20, 2026AC Charging Process in the Customer’s Home Network Not Working (33/26)
WTA6_UPDATEService campaignJul 7, 2026Software optimizations are available for various control units for the Macan Electric.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche No. 2604.3 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the No. 2604.3 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.

Which vehicles does No. 2604.3 cover?

The manufacturer filed it against 3 model years: 2026 Porsche Macan, 2025 Porsche Macan, 2024 Porsche Macan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.