Polestar bulletin 36655
What it saysThis is a Technical Journal: White patch defect in paint when removed rapgard. NHTSA’s full summary ↓
Polestar filed this with NHTSA as a service bulletin dated Feb 6, 2025, received Mar 27, 2025, about the structure. It names 6 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a Technical Journal: White patch defect in paint when removed rapgard. Expose to outside sunlight for 48hrs.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 36655 | Service bulletin | Feb 6, 2025 | 11015983 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 675 complaints with NHTSA since 2015.
Polestar has choosen to use highly reflective material around the cabin. Specifically the steering wheel has a large metal component that reflects overhead sunlight into the drivers eyes. Here is the issue as discussed on the Polestar Forum. The design of the wheel reflects the light directly into the driver's eyes.
2025 Polestar 3 · Structure · filed with NHTSA May 27, 2025 · ODI 11663261
Rattles and popping noises from the front driver door and window glass. The problem can be reproduced. Door shaking while driving. Please see the attached video
2023 Polestar 2 · Structure · filed with NHTSA Aug 12, 2024 · ODI 11608018
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group4 other manufacturer communications filed against these Polestar models under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SP1087 | Service campaign | Jun 26, 2026 | There is risk of water intrusion into the cavity between the A pillar and the body side outer panel, located behind the right-hand side lowe… |
| SP1080 | Service campaign | Apr 25, 2026 | QB SP1080 addresses a tailgate water leak risk on certain MY2025 Polestar 3 vehicles caused by unsealed drilled holes, requiring a resealing… |
| SP1067 | Service campaign | Oct 31, 2025 | Polestar Automotive USA, on behalf of Polestar Performance AB, has decided to launch Service Action SP1067: Polestar 3 steering shaft plate… |
| 37186 | Service bulletin | Feb 14, 2025 | This is a Technical Journal: Outer Door Handle Jamming. Make adjustments to door handle. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Polestar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Polestar 36655 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 36655 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 36655 cover?
The manufacturer filed it against 6 model years: 2025 Polestar 2, 2024 Polestar 2, 2023 Polestar 2, 2022 Polestar 2, 2021 Polestar 2, 2025 Polestar 3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.