Polestar bulletin 35844.7.0
What it saysThis is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. NHTSA’s full summary ↓
Polestar filed this with NHTSA as a service bulletin dated Mar 21, 2026, received Apr 7, 2026, about the exterior lighting. It names 7 model years (2021–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 35844.7.0 | Service bulletin | Mar 21, 2026 | 11031087 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 674 complaints with NHTSA since 2015.
On 12/27, I was on I-5 North driving up during daytime. Auto-headlight and daytime running lights stopped working. I noticed from the reflection that I don’t have ANY headlight (even the DRL) when the lights were on AUTO mode. Also, when I look at my driver display, I noticed the green headlights icon was completely gone!
2022 Polestar 2 · Exterior Lighting · filed with NHTSA Apr 22, 2022 · ODI 11461741
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the exterior lighting
Source: same model, same component group5 other manufacturer communications filed against these Polestar models under the same component group (exterior lighting), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 37855.1.0 | Service bulletin | Sep 17, 2026 | This is a TJ - Text only no attachments - If the customer remarks about moisture in the body mounted rear lamps, that is not disappearing de… |
| 35844.8.0 | Service bulletin | May 6, 2026 | This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp.… |
| 35844 | Service bulletin | Dec 20, 2025 | This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp.… |
| 37362 | Service bulletin | Oct 29, 2025 | This is a TJ + 1 .mov and 1 .jpeg file- If step-in lights are flashing, sometimes in alternating colours on one or more doors as attached mo… |
| 37289 | Service bulletin | Feb 27, 2025 | This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Polestar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Polestar 35844.7.0 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 35844.7.0 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 35844.7.0 cover?
The manufacturer filed it against 7 model years: 2025 Polestar 2, 2024 Polestar 2, 2023 Polestar 2, 2022 Polestar 2, 2021 Polestar 2, 2026 Polestar 3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.