Nissan bulletin R24A8
What it says***** Campaign Summary ***** Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a Voluntary Safety Recall Campaign on certain 2023 Nissan ARIYA vehicles identified… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Jul 30, 2024, received Aug 16, 2024, about the electrical system — 2 documents under this number: NTB24-039 (2 filings). It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Nissan Ariya bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
***** Campaign Summary ***** Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a Voluntary Safety Recall Campaign on certain 2023 Nissan ARIYA vehicles identified in Service Comm and DBS National Service History. On affected vehicles, the current sensor inside the battery junction box may detect a gap in the current ripple frequency of the motor while operating at high speeds. The misdiagnosis results in the inverter’s Power Electronics Box (PEB) taking a protective measure by cutting the motor’s torque. If this issue occurs, affected vehicles may experience fail-safe mode resulting in a sudden loss of motive power without prior warning, increasing the risk of a crash. In this condition, a malfunction indicator lamp (MIL) and a warning message “EV System OFF” will illuminate on the instrument cluster display. The fail-safe mode is released after the vehicle is completely powered off, allowing for a possible restart. Dealers will inspect affected vehicles and verify whether the vehicle received the inverter software reprogram from campaign R23C6 which improved fail-safe protocols. If campaign R23C6 reprogram was performed, no other action is necessary. If campaign R23C6 reprogram was not performed, the dealer will reprogram the inverter to improve fail-safe protocols. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service history – Open Campaign I.D. R24A8 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory subject to this recall campaign until after the vehicle has been remedied. 3. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the recall and communicate that the software update is available.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB24-039 | Service bulletin | Jul 30, 2024 | 11006469 | PDF, 125 KB |
| NTB24-039 | Service bulletin | Jul 29, 2024 | 11006461 | PDF, 1,346 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Nissan bulletins for the Ariya
A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 45 complaints with NHTSA since 2015. 26 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
my car isnt listed for a current recall but should considering the software update does not match. Recall Reference: P4A30, P4A31 should have included my call as i dont have that update. Update 283C36PA5E is before the one shown in the recall
2023 Nissan Ariya · Electrical System · filed with NHTSA Jul 6, 2025 · ODI 11671413
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group25 other manufacturer communications filed against the Nissan Ariya under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB26-026 | Service bulletin | Apr 22, 2026 | STEERING WHEEL SWITCH ILLUMINATION IS TOO DARK AT DUSK AND/OR DAWN IF YOU CONFIRM The customer states that the steering wheel switches are t… |
| NTB25-032B | Service bulletin | Mar 31, 2026 | HVAC INSUFFICIENT COOLING CONCERNS IF YOU CONFIRM The customer states a lack of comfort due to insufficient cooling, AND The outside ambient… |
| NTB19-042F | Service bulletin | Feb 20, 2025 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION… |
| NTB24-009A | Service bulletin | Jan 30, 2025 | SIDE RADAR ALIGNMENT SERVICE INFORMATION The SERVICE INFORMATION in this bulletin can be used in conjunction with the ESM if experiencing di… |
| NTB24-040 | Service bulletin | Jan 14, 2025 | VEHICLE NOT CHARGING THROUGH HIGH VOLTAGE CHARGE PORT IF YOU CONFIRM The vehicle is not charging from the level 3 high voltage charger, AND… |
| P4A30, P4A31 | Service bulletin | Nov 15, 2024 | P4A30 (CAN Gateway Reprogram) Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effec… |
| P4A31 | Service bulletin | Nov 14, 2024 | VOLUNTARY SERVICE CAMPAIGN 2023-2024 ARIYA; IVI (AV CONTROL UNIT) REPROGRAM CAMPAIGN ID #: P4A31 APPLIED VEHICLES: 2023-2024 ARIYA (FE0) Che… |
| P4A30 | Service bulletin | Nov 14, 2024 | VOLUNTARY SERVICE CAMPAIGN 2023-2024 ARIYA; 8-CHANNEL CAN GATEWAY REPROGRAMMING CAMPAIGN ID #: P4A30 APPLIED VEHICLES: 2023-2024 ARIYA (FE0)… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan R24A8 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the R24A8 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does R24A8 cover?
The manufacturer filed it against 1 model year: 2023 Nissan Ariya. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built Mar 2022 – 19 May 2023; built Jun 2022 – 27 Mar 2023 — the build date is on the certification label in the driver’s door jamb.