Nissan bulletin PC989 2019-2020
What it saysActive Grille Shutter Emission Warranty Extension Dealer Notification *****Dealer Announcement***** Nissan is committed to providing the highest levels of product quality and customer satisfaction. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Nov 9, 2023, received Dec 8, 2023, about the structure. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Active Grille Shutter Emission Warranty Extension Dealer Notification *****Dealer Announcement***** Nissan is committed to providing the highest levels of product quality and customer satisfaction. Therefore, Nissan is extending the emission warranty coverage on the model year 2019-2020 Altima Active Grille Shutter to 15 Years or 150,000 miles, whichever occurs first. All other warranty terms, limitations, and conditions remain unchanged. On affected vehicles, over time, the shaft connecting the grille shutter motor and shutter louvers may become twisted and/or cracked resulting in the shutter remaining in the closed position and illumination of the malfunction indicator light (MIL). This issue will have no effect on vehicle safety or drivability, but the vehicle may experience reduced fuel efficiency. During the limited emission warranty extension period, owners are eligible for free replacement of the Active Grille Shutter if a MIL-On condition occurs with DTC P059F and/or P159F that requires replacement of the grille shutter assembly. Owners of eligible vehicles will receive notification of this limited emission warranty extension during December 2023. ***** What Dealers Should Do ***** 1. Verify if vehicles are eligible for this Warranty Extension using the warranty extension page of Service Comm. 2. If a customer contacts the dealer with an Active Grille Shutter concern in an owned or leased vehicle, dealers should use the ESM to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval when the repair cost exceeds a Dealerâs Claims Administration/Authorization Limits (DCAL). 3. The service department should submit the applicable warranty claim for the action performed.
Trouble codes it names: P059F P159F
One of the 357 warranty extensions and special-coverage programs on file — every make, with the term each runs to.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PC989 2019-2020 | Service bulletin | Nov 9, 2023 | 10246454 | PDF, 138 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 390 complaints with NHTSA since 2015.
Back in the july I got into a rear end collision, the emergency braking should have kicked in but it did not. Since then, the emergency braking has applied multiple times in the open by itself with no cars ahead or in view. It makes me very nervous to drive this. It has happened both on city streets and the highway.
2019 Nissan Altima · Structure · filed with NHTSA Oct 24, 2019
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group2 other manufacturer communications filed against the Nissan Altima under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB09-131C | Service bulletin | Apr 13, 2026 | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif… |
| NTB22-104A | Service bulletin | Apr 25, 2024 | DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of t… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan PC989 2019-2020 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PC989 2019-2020 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PC989 2019-2020 cover?
The manufacturer filed it against 2 model years: 2020 Nissan Altima, 2019 Nissan Altima. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.