Nissan bulletin NTB25-003
What it saysCHARGE AIR COOLER SYSTEMS SERVICE INFORMATION SERVICE INFORMATION If a body shop or dealer performs a repair affecting the charge air cooler (Figure 1), please be aware of the following information regarding the charge… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Jan 9, 2025, received Jan 30, 2025, about the engine. It names 5 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCHARGE AIR COOLER SYSTEMS SERVICE INFORMATION SERVICE INFORMATION If a body shop or dealer performs a repair affecting the charge air cooler (Figure 1), please be aware of the following information regarding the charge air cooler coolant refill procedure. IMPORTANT: If the charge air cooler coolant reservoir (Figure 2 on page 2) is not filled properly per details in this bulletin, spark plug and/or engine damage may occur. Figure 1
Trouble codes it names: P14A4 P14A5 P14A6 P14A7 P14A8 P14A9 P14AA P14AC all 8 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB25-003 | Service bulletin | Jan 9, 2025 | 11013279 | PDF, 437 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 1,643 complaints with NHTSA since 2015. 727 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Nissan Rogue, the 122 owners who gave an odometer reading for Engine reported it at a median of 55,931 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2021 Nissan Rouge. The contact stated that while driving 62 MPH, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it.
2021 Nissan Rogue · Engine · filed with NHTSA Sep 24, 2021
The contact owns a 2025 Nissan Rogue. The contact stated that while driving at an undisclosed speed, there was an abnormally strong sulfur odor inside the vehicle. The vehicle was taken to the dealer, who determined that the odor was caused by the exhaust system; however, no diagnostic trouble codes were retrieved.
2025 Nissan Rogue · Engine · filed with NHTSA Nov 5, 2025
The contact's company owns a 2024 Nissan Rogue. The contact stated that while driving at various speeds, the "Engine Malfunction" message was displayed on the instrument panel before the vehicle went LIMP Mode. Due to the failure, the vehicle was towed to a dealer and a diagnostic test was performed.
2024 Nissan Rogue · Engine · filed with NHTSA Feb 5, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group11 other manufacturer communications filed against the Nissan Rogue under the same component group (engine), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB26-019 | Service bulletin | Apr 15, 2026 | MIL ON WITH DTC P0181 STORED IN THE ECM IF YOU CONFIRM The customer states the MIL is ON but the vehicle does not have any drivability conce… |
| NTB25-063 | Service bulletin | Jan 7, 2026 | VENT CONTROL VALVE IN ACTIVE TEST INOPERATIVE IN CONSULT 4 SERVICE INFORMATION An issue in CONSULT 4 has been identified in “EVAP system clo… |
| NTB25-064 | Service bulletin | Dec 15, 2025 | MIL ON WITH DTCS P05D8 AND P05D9 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTCs P05D8 for “PCV Regulator Valve Control Circuit/Ope… |
| NTB25-008 | Service bulletin | Mar 20, 2025 | "ENGINE MALFUNCTION POWER REDUCED SERVICE NOW" DISPLAYED IN COMBINATION METER IF YOU CONFIRM The customer states that a "Engine Malfunction… |
| NTB25-007 | Service bulletin | Jan 29, 2025 | MIL ON WITH DTC P0196 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0196 for “EOT SENSOR” stored in the ECM. HINT: DTC P0012 for… |
| NTB23-064B | Service bulletin | Jan 8, 2025 | ENGINE COOLANT SERVICE PROCEDURE SERVICE INFORMATION When draining and refilling the vehicle’s coolant for any reason, refer to the updated… |
| NTB24-035A | Service bulletin | Aug 28, 2024 | CHARGE AIR COOLER COOLANT SYSTEM SERVICE INFORMATION APPLIED VEHICLES: 2021-2024 Rogue (T33) APPLIED ENGINES: KR15DDT only AMENDMENT HISTORY… |
| NTB24-035 | Service bulletin | Jul 10, 2024 | CHARGE AIR COOLER COOLANT SYSTEM SERVICE INFORMATION APPLIED VEHICLES: 2021-2024 Rogue (T33) APPLIED ENGINES: KR15DDT only SERVICE INFORMATI… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB25-003 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB25-003 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB25-003 cover?
The manufacturer filed it against 5 model years: 2025 Nissan Rogue, 2024 Nissan Rogue, 2023 Nissan Rogue, 2022 Nissan Rogue, 2021 Nissan Rogue. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.