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Manufacturer communication · Service bulletin

Nissan bulletin NTB24-005A

What it saysEngine RPM higher than expected when using intelligent cruise control this bulletin has been amended. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated May 10, 2024, received Jul 19, 2024, about the electrical system. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built on or before 13 Jun 2023 “Built on or before June 13, 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

ENGINE RPM HIGHER THAN EXPECTED WHEN USING INTELLIGENT CRUISE CONTROL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Kind Service bulletin Manufacturer date May 10, 2024 Received by NHTSA Jul 19, 2024 Components Electrical System, Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB24-005AService bulletinMay 10, 202411004977PDF, 1,058 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 178 complaints with NHTSA since 2015. 74 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

This first appeared on or about 7/2/24. Saw dealership on 7/9/2024. First driving the cruise control failed and showed malfunction. The next morning truck started but numerous things didn’t work like Radio and rear emergency braking. Rear braking was a Malfunction. Also trip A/B were erased.on 7/9/24.

2023 Nissan Frontier · Electrical System · filed with NHTSA Jul 17, 2024 · ODI 11602901

The contact owns a 2022 Nissan Frontier. The contact stated that while driving approximately 55 MPH, the Forward Collision Avoidance system suddenly activated causing the vehicle to abruptly stop although no other vehicles or objects were nearby.

2022 Nissan Frontier · Electrical System · filed with NHTSA Aug 22, 2022 · ODI 11480478

I was at the post office on Redwood Road in South Jordan, in the dropoff mailbox lane. At the end of the lane is stop sign. The stop sign is for the traffic coming into and leaving the post office.

2023 Nissan Frontier · Engine · filed with NHTSA Jan 2, 2024 · ODI 11563123

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

20 other manufacturer communications filed against the Nissan Frontier under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.

NumberKindDatedNHTSA’s summary
NTB19-042FService bulletinFeb 20, 2025AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION…
NTB22-103BService bulletinAug 15, 2024INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION APPLIED VEHICLES: 2021-2024 Armada (Y62) 2022-2024 Frontier (D41) – Pro-X and Pro…
NTB22-027BService bulletinAug 15, 2024DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please disc…
NTB20-085CService bulletinAug 15, 2024TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page.…
NTB20-075EService bulletinAug 15, 2024SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of NTB20-075.
NTB23-031AService bulletinJul 22, 2024DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021-2022 Armada (Y62) 2022-2023 Frontier (D41) 2023 Kicks…
NTB21-115BService bulletinJul 11, 2024FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021-2022 Altima (L34) 2022-2023 Frontier (D41) 2020-2022 Sentra (B18) APPLIED DATES: Altim…
NTB17-127CService bulletinMay 21, 2024INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page.…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB24-005A a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB24-005A repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB24-005A cover?

The manufacturer filed it against 2 model years: 2023 Nissan Frontier, 2022 Nissan Frontier. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 13 Jun 2023 — the build date is on the certification label in the driver’s door jamb.