Nissan bulletin NTB23-085
What it saysESM DIAGNOSTIC PROCEDURE UPDATE FOR DTC U0300 STORED IN TCM SERVICE INFORMATION The Electronic Service Manual (ESM) Diagnostic Procedure will be updated with additional information for diagnosing DTC U0300, for "CAN… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Dec 13, 2023, received Jan 9, 2024, about the power train. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationESM DIAGNOSTIC PROCEDURE UPDATE FOR DTC U0300 STORED IN TCM SERVICE INFORMATION The Electronic Service Manual (ESM) Diagnostic Procedure will be updated with additional information for diagnosing DTC U0300, for "CAN COMM DATA", if stored in the TCM. Refer to page 2 in this bulletin for updated Diagnostic Procedure. HINT: DTC can possibly be stored after TCM programming with CVT replacement / TCM replacement.
Trouble codes it names: U0300
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB23-085 | Service bulletin | Dec 13, 2023 | 10248656 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,306 complaints with NHTSA since 2015. 837 of them name Engine, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Nissan Rogue, the 125 owners who gave an odometer reading for Engine reported it at a median of 58,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2021 Nissan Rouge. The contact stated that while driving 62 MPH, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it.
2021 Nissan Rogue · Engine · filed with NHTSA Sep 24, 2021 · ODI 11434219
The contact owns a 2023 Nissan Rogue. The contact stated upon starting the vehicle while it was parked, the vehicle rolled back and struck the side of an unoccupied vehicle, causing the vehicle to strike another unoccupied vehicle. There were no injuries sustained. There was no police report filed.
2023 Nissan Rogue · Power Train · filed with NHTSA Jan 23, 2023 · ODI 11503277
After driving the car and parking it in the garage we notice a "raw gasoline" smell. If we are driving and idle at a stop sign the heater (heating the interior) picks up the gasoline smell and the fumes come inside the car. We have to open the windows to air it out once moving.
2023 Nissan Rogue · Engine · filed with NHTSA Mar 9, 2023 · ODI 11510926
In depth: 2023 Nissan Rogue engine problems → · 2023 Nissan Rogue transmission and drivetrain problems → · 2022 Nissan Rogue engine problems → · 2021 Nissan Rogue engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group7 other manufacturer communications filed against the Nissan Rogue under the same component group (power train), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB26-030 | Service bulletin | May 22, 2026 | NEW PROCESS TO REPLACE THE TCU SERVICE INFORMATION For the APPLIED VEHICLES, the process to replace the Telematics Communication Unit (TCU)… |
| NTB12-103I | Service bulletin | Jun 7, 2024 | CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous v… |
| NTB20-081A | Service bulletin | Apr 24, 2024 | 2021 ROGUE; VIBRATION FROM REAR WHILE TURNING AT LOW SPEED This bulletin is no longer active. Please discard previous versions of NTB20-081. |
| NTB23-051B | Service bulletin | Apr 23, 2024 | VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE WHEN TURNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Ple… |
| NTB21-094B | Service bulletin | Dec 13, 2023 | TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last pag… |
| NTB17-003F | Service bulletin | Dec 13, 2023 | FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last p… |
| NTB23-051A | Service bulletin | Dec 8, 2023 | VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE WHEN TURNING This bulletin has been amended. See AMENDMENT HISTORY on the last page.… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB23-085 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB23-085 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB23-085 cover?
The manufacturer filed it against 3 model years: 2023 Nissan Rogue, 2022 Nissan Rogue, 2021 Nissan Rogue. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.