Nissan bulletin NTB23-071
What it saysVOLUNTARY SERVICE CAMPAIGN 2023 FRONTIER & 2023 TITAN/TITAN XD; TRANSFER CASE RANGE SENSOR INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2023 Frontier and 2023… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Sep 14, 2023, received Oct 6, 2023, about the power train. It names 3 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
VOLUNTARY SERVICE CAMPAIGN 2023 FRONTIER & 2023 TITAN/TITAN XD; TRANSFER CASE RANGE SENSOR INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2023 Frontier and 2023 Titan/Titan XD vehicles, to replace the Transfer Case Range Sensor. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC984 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealerâs inventory.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB23-071 | Service bulletin | Sep 14, 2023 | 10243709 | PDF, 336 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 32005-4JA1A | — | 1 |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Nissan’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 84 complaints with NHTSA since 2015. 24 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
"(NHTSA Recall 22V-681): Affects 2020 - 2023 Titan ...trucks, Where the vehicle may not stay in park, increasing crash risk. Owners are advised to use the parking brake every time they park'" I brought my Nissan Titan to Wallace Nissan in Stuart, Florida because I have had the Titan roll down my driveway when the parking pawl did not…
2023 Nissan Titan · Power Train · filed with NHTSA Feb 18, 2026 · ODI 11718819
On July 15 2024 my 2023 Nissan Frontier died while running. I had stopped briefly and the entire engine completely died. I attempted to re-stared the truck multiple times. Once the tow truck driver got there he jump started my vehicle which resulted in it finally turning on.
2023 Nissan Frontier · Power Train · filed with NHTSA Jul 17, 2024 · ODI 11602838
The contact owns a 2023 Nissan Titan XD. The contact stated that while driving at an undisclosed speed, the vehicle came to an abrupt stop and then lunged forward independently. Additionally, the contact stated that the transmission inadvertently downshifted.
2023 Nissan Titan XD · Power Train · filed with NHTSA Apr 3, 2023 · ODI 11515211
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group5 other manufacturer communications filed against these Nissan models under the same component group (power train), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB23-023B | Service bulletin | Feb 19, 2025 | FLUID LEAK FROM THE FRONT DIFFERENTIAL CASE ACTUATOR MOTOR PLASTIC THREADS SERVICE INFORMATION Figure 1 Figure 2 If the front differential h… |
| NTB20-077A | Service bulletin | Aug 7, 2024 | 9 SPEED A/T VALVE BODY (CONTROL VALVE TCM) REPLACEMENT This bulletin is no longer active. Please discard previous versions of NTB20-077. |
| NTB24-007 | Service bulletin | Jan 22, 2024 | DIAGNOSING REAR FINAL DRIVE ASSEMBLY LEAKS SERVICE INFORMATION If a Rear Final Drive Assembly (rear solid axle) is found to be leaking f… |
| PC984 2023 Front | Service bulletin | Sep 15, 2023 | Transfer Case Range Sensor Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain… |
| NTB23-056 | Service bulletin | Jun 21, 2023 | VOLUNTARY SERVICE CAMPAIGN 2022-2023 FRONTIER AND 2023 TITAN/TITAN XD; AUTOMATIC PARK FUNCTION INTRODUCTION Nissan is conducting this… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB23-071 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB23-071 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB23-071 cover?
The manufacturer filed it against 3 model years: 2023 Nissan Frontier, 2023 Nissan Titan, 2023 Nissan Titan XD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.