Nissan bulletin NTB23-063
What it saysPOPPING NOISE WHEN OPENING BACK DOOR Smyrna built vehicles (5N1) built on or before 2/16/2023. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Aug 8, 2023, received Sep 9, 2023, about the structure. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
POPPING NOISE WHEN OPENING BACK DOOR Smyrna built vehicles (5N1) built on or before 2/16/2023. IF YOU CONFIRM The customer states that the Back Door makes a "pop" or "grinding" noise when opening. ACTION Follow the steps in this bulletin to: 1. Inspect the Back Door for correct back door to roof gap and clearance. 2. If the gap and/or clearance is incorrect, reposition the Back Door and, if necessary, remove material from the Back Door Inner Finisher. 3. Repair any damage to the vehicleâs paint.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB23-063 | Service bulletin | Aug 8, 2023 | 10242152 | PDF, 1,443 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 766 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group5 other manufacturer communications filed against the Nissan Rogue under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB09-131C | Service bulletin | Apr 13, 2026 | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif… |
| PD172, PMA55 | Service bulletin | Oct 1, 2025 | ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label – QA – Dealer An… |
| NTB22-068A | Service bulletin | Jul 9, 2024 | WATER LEAKING FROM REAR WIPER ARM PIVOT SEAL APPLIED VEHICLES: 2021-2024 Rogue (T33) APPLIED DATES: VINs starting with 5N1 built on or befor… |
| NTB22-104A | Service bulletin | Apr 25, 2024 | DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of t… |
| NTB21-097B | Service bulletin | Jan 22, 2024 | WATER LEAK AT TOP FRONT CORNERS OF WINDSHIELD This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard pre… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB23-063 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB23-063 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB23-063 cover?
The manufacturer filed it against 1 model year: 2023 Nissan Rogue. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 16 Feb 2023 — the build date is on the certification label in the driver’s door jamb.