Nissan bulletin NTB20-080D
What it saysSOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Jan 29, 2024, received Feb 8, 2024, about the equipment. It names 9 model years (2018–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB20-080D | Service bulletin | Jan 29, 2024 | 10249904 | PDF, 100 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 868 complaints with NHTSA since 2015. 202 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Nissan Altima, the 13 owners who gave an odometer reading for Electrical System reported it at a median of 21,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture!
2020 Nissan Versa · Electrical System · filed with NHTSA Mar 20, 2022 · ODI 11457534
The contact owns a 2019 Nissan Kicks. The contact stated that while the vehicle was parked, the alarm activated independently and was deactivated using the key fob. Later that day the contact went to the vehicle and noticed that the turn signal lights were flashing with an abnormal clicking sound.
2019 Nissan Kicks · Electrical System · filed with NHTSA Nov 5, 2021 · ODI 11439501
Parked the car for roughly 10 minutes. Came back and started car with all lights on dash illuminated. Hard to drive, hard to steer and could not tell how fast vehicle was moving as speedometer didn't work. This has happened before, had it taken to Nissan dealer.
2020 Nissan Altima · Electrical System · filed with NHTSA Apr 18, 2021 · ODI 11412753
In depth: 2019 Nissan Altima electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group2 other manufacturer communications filed against these Nissan models under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB23-018G | Service bulletin | Feb 22, 2024 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment… |
| NTB23-018E | Service bulletin | Aug 16, 2023 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB20-080D a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB20-080D repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB20-080D cover?
The manufacturer filed it against 9 model years: 2020 Nissan Altima, 2019 Nissan Altima, 2020 Nissan Kicks, 2019 Nissan Kicks, 2018 Nissan Kicks, 2020 Nissan Murano and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.