Mitsubishi bulletin TSB-24-17-001
What it saysService Manual Revision - This Technical Service Bulletin provides the addition of the Steering Wheel Switch Light Lens disassembly and assembly procedure in the applicable Service Manual sections. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Mar 29, 2024, received Apr 4, 2024, about the equipment. It names 5 model years (2018–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Manual Revision - This Technical Service Bulletin provides the addition of the Steering Wheel Switch Light Lens disassembly and assembly procedure in the applicable Service Manual sections.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-24-17-001 | Service bulletin | Mar 29, 2024 | 10252696 | PDF, 1,002 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 457 complaints with NHTSA since 2015.
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles
2022 Mitsubishi Outlander · Steering · filed with NHTSA Apr 10, 2024 · ODI 11582220
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group15 other manufacturer communications filed against the Mitsubishi Outlander under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Mitsubishi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB-24-23-003 | Service bulletin | Feb 14, 2024 | Service Manual Revision - This Technical Service Bulletin provides the addition of the Belt and Pulley Replacement Procedure in the applicab… |
| TSB-24-23-002 | Service bulletin | Feb 14, 2024 | Service Manual Revision - This Technical Service Bulletin provides the addition of ES COMMERCIAL FLEET MODEL description to the applicable S… |
| TIN-24-66-001 | Service bulletin | Jan 10, 2024 | This is a Technical Information Notice reminding dealers to assemble the Vertical Tow Ball and Mount Assembly prior to delivery of the vehic… |
| TIN-23-66-002 | Service bulletin | Dec 14, 2023 | This Technical Information Notice informs dealers of the required steps to complete prior to submitting a warranty claim involving accessori… |
| TIN-23-00-012 | Service bulletin | Dec 11, 2023 | This Technical Information Notice informs dealers of scheduled maintenance on Mitsubishi Motors Corporation servers. |
| TIN-23-00-010 | Service bulletin | Oct 24, 2023 | This is a Technical Information Notice informing dealers of maintenance on Mitsubishi Motors Corporation servers. |
| TSB-23-00-017 | Service bulletin | Aug 7, 2023 | This Technical Service Bulletin provides new model features and service information for the 2024 Outlander Plug-in Hybrid. |
| TSB-23-00-016 | Service bulletin | Aug 7, 2023 | This Technical Service Bulletin provides technical specifications for the 2024 Outlander Plug-in Hybrid. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-24-17-001 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-24-17-001 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-24-17-001 cover?
The manufacturer filed it against 5 model years: 2022 Mitsubishi Outlander, 2021 Mitsubishi Outlander, 2020 Mitsubishi Outlander, 2019 Mitsubishi Outlander, 2018 Mitsubishi Outlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.