Mitsubishi bulletin TSB-23-42A-004
What it saysThis Technical Service Bulletin provides instructions to dealers regarding the opening force of liftgate gas springs and when/how to replace them. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Sep 22, 2023, received Oct 4, 2023, about the structure. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mitsubishi Eclipse Cross bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This Technical Service Bulletin provides instructions to dealers regarding the opening force of liftgate gas springs and when/how to replace them.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-23-42A-004 | Service bulletin | Sep 22, 2023 | 10243491 | PDF, 831 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 5802A756 | — | 1 | |
| 5802A755 | — | 1 |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Mitsubishi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the hatchback/liftgate for the 2023 Eclipse Cross →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mitsubishi bulletins for the Eclipse Cross
A weekly email, sent only in a week when Mitsubishi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 13 complaints with NHTSA since 2015. 1 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The Wind blew the passenger side panels off my car while driving. It even took some of the clips from the car. Safe panels should be tested for extreme wind and should not have fallen off
2022 Mitsubishi Eclipse Cross · Structure · filed with NHTSA Nov 15, 2024 · ODI 11625623
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group10 other manufacturer communications filed against the Mitsubishi Eclipse Cross under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mitsubishi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB-25-51-001 | Service bulletin | Apr 14, 2025 | This Technical Service Bulletin provides instructions to remedy a Roof Rack Center cover detaching during use. |
| TSB-25-42-001 | Service bulletin | Jan 23, 2025 | Service Manual Revision -This Technical Service Bulletin provides correction to the description of the Sunroof Assembly maintenance procedur… |
| TSB-25-00-002 | Service bulletin | Jan 23, 2025 | This Technical Service Bulletin provides recommendations on cleaning solvents to remove protective vehicle wrap adhesive residue. |
| TIN-24-42-001 | Service bulletin | Dec 20, 2024 | This is a Technical Information Notice sent to dealers providing instructions to follow prior to submitting a warranty claim after replacing… |
| TSB-24-52-002 | Service bulletin | Oct 21, 2024 | Service Manual Revision -This Technical Service Bulletin provides correction to the torque for instrument panel assembly/reassembly in the a… |
| TSB-24-51-002 | Service bulletin | Oct 21, 2024 | Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack removal and installation in the appli… |
| TECH TALK 279 | Service bulletin | Mar 29, 2024 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TSB-24-51-001 | Service bulletin | Mar 19, 2024 | Service Manual Revision - This Technical Service Bulletin provides installation procedure changes for the Front Bumper Headlight Bracket in… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-23-42A-004 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-23-42A-004 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-23-42A-004 cover?
The manufacturer filed it against 2 model years: 2023 Mitsubishi Eclipse Cross, 2022 Mitsubishi Eclipse Cross. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built after 4 Nov 2022 — the build date is on the certification label in the driver’s door jamb.