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Manufacturer communication · Service bulletin

Mitsubishi bulletin PB-DG-25-003

What it saysThis Parts Bulletin provides return guidance following the revision of Technical Service Bulletin TSB-24-35-001 Version 3, related to part number 41097W020P. NHTSA’s full summary ↓

Mitsubishi filed this with NHTSA as a service bulletin dated Nov 17, 2025, received Dec 6, 2025, about the service brakes. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Parts Bulletin provides return guidance following the revision of Technical Service Bulletin TSB-24-35-001 Version 3, related to part number 41097W020P.

Kind Service bulletin Manufacturer date Nov 17, 2025 Received by NHTSA Dec 6, 2025 Components Service Brakes Supersedes TSB-24-35-001 (Dec 22, 2025)

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PB-DG-25-003Service bulletinNov 17, 202511026480PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Mitsubishi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 315 complaints with NHTSA since 2015. 4 of them name Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Each time for the last year and a half that I have taken my car in for service or just stopped in and showed them that my radio is saying overheated current, they would test it and say that they couldn't recreate the error despite me showing that it would not connect my phone to the car or charge.

2023 Mitsubishi Outlander · Service Brakes · filed with NHTSA May 15, 2026 · ODI 11738062

I own a 2024 Mitsubishi Outlander that I purchased new on December 21, 2024. Since shortly after purchase, the vehicle has experienced ongoing problems involving the brakes, electrical system, and fuel fumes entering the passenger cabin. The most serious issue is the brake system.

2024 Mitsubishi Outlander · Service Brakes · filed with NHTSA Jun 15, 2026 · ODI 11744193

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the service brakes

Source: same model, same component group

2 other manufacturer communications filed against the Mitsubishi Outlander under the same component group (service brakes), newest first.

NumberKindDatedNHTSA’s summary
TSB-24-35-001Service bulletinDec 22, 2025This Technical Service Bulletin (v3) provides instructions to remedy the customer complaint of noise coming from brake caliper when braking…
TECH TALK 276Service bulletinSep 22, 2023Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mitsubishi PB-DG-25-003 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PB-DG-25-003 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.

Which vehicles does PB-DG-25-003 cover?

The manufacturer filed it against 3 model years: 2024 Mitsubishi Outlander, 2023 Mitsubishi Outlander, 2022 Mitsubishi Outlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.