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Manufacturer communication · Service bulletin

MINI bulletin M840219

What it saysPhone call audio autonomously switches from vehicle to phone. NHTSA’s full summary ↓

MINI filed this with NHTSA as a service bulletin dated Mar 1, 2019, received Apr 22, 2019, about the electrical system. It names 8 model years (2016–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.

Kind Service bulletin Manufacturer date Mar 1, 2019 Received by NHTSA Apr 22, 2019 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
M840219Service bulletinMar 1, 201910159159not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when MINI files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 133 complaints with NHTSA since 2015. 25 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Rear passenger tail light casing/bucket had burnt connections. Replaced casing/bucket and bulb. Worked for short time, tail light failed a second time. Casing/bucket & bulb replaced, again worked for short time and then went out. Took vehicle to another mechanic after passenger side headlight failed.

2016 MINI Cooper · Electrical System · filed with NHTSA Jul 31, 2024 · ODI 11605757

Driving at low speed piercing loud noises came from speakers, buzzing and whining. Noise stayed on with ignition on or off and radio on or off. This occurred two more times on way home. Am waiting for dealer appointment. Have not driven vehicle since

2018 MINI Cooper · Electrical System · filed with NHTSA Dec 7, 2022 · ODI 11496400

Center console phone charger Center console is and enclosed component and when a cell phone is placed in the console and used for Bluetooth navigation and or phone calls it shuts down the system.

2019 MINI Cooper · Electrical System · filed with NHTSA Aug 28, 2022 · ODI 11481612

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

51 other manufacturer communications filed against these MINI models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the MINI list.

NumberKindDatedNHTSA’s summary
M651226Service bulletinSep 21, 2026Activation of MINI Personal Assistant is not possible via the Multifunction Steering Wheel (MFL) buttonand/or via the MINI Interaction Unit…
M630426Service bulletinAug 21, 2026After programming the vehicle viaISTA/RSU to I-level …26-03-5xx, some ofthe interior ambient lighting strips (arrows)may begin to fail spora…
0084390200Service campaignJul 10, 2026Once the Telematics Module (TCB2) enters sleep mode, a MINI Data Services trigger for Remote Services…
M651126Service bulletinJun 22, 2026If MINI Personal Assistant is active in the vehicle, once the customer exits the vehicle and a new key cyclestarts, the MINI Personal Assist…
0099030300EmissionsJun 19, 2026Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases it may happen that stored fault…
M651026Service bulletinJun 16, 2026After a factory reset of the head unit, the navigation voice input cannot be activated or deactivated.
M610126Service bulletinJun 11, 2026During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive carefully.…
M650826Service bulletinJun 3, 2026The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnect…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for MINI, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is MINI M840219 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the M840219 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does M840219 cover?

The manufacturer filed it against 8 model years: 2017 MINI Clubman, 2019 MINI Cooper, 2018 MINI Cooper, 2017 MINI Cooper, 2016 MINI Cooper, 2018 MINI John Cooper Works and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.