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Manufacturer communication · Service bulletin

MINI bulletin M510224

What it saysWhile opening the door, a “groaning” sound is heard from the door brake. NHTSA’s full summary ↓

MINI filed this with NHTSA as a service bulletin dated Aug 20, 2025, received Sep 2, 2024, about the structure — 2 documents under this number. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

While opening the door, a “groaning” sound is heard from the door brake. Doors open and close stiffly.

Kind Service bulletin Manufacturer date Aug 20, 2025 Received by NHTSA Sep 2, 2024 Components Structure First dated Aug 15, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
M510224Service bulletinAug 20, 202511022115PDF, 161 KB
M510224Service bulletinAug 15, 202411006749PDF, 145 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
83 19 0 417 324R2 cleaner (DN = 500 ml) Sublet as—eBay Motors →
07 55 9 062 476MP 3 Paste (DN = 100 gr) Sublet as—eBay Motors →

Labour operations and the time the manufacturer allows

OperationDescriptionTime
00 58 500Diagnosis Worktime Flat Rate (Plusposition)2 FRU
00 58 000Diagnosis Worktime Flat Rate (Main work)3 FRU
51 99 000Work time to clean and lubricate one (1) front door brake mechanism2 FRU

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches MINI’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2025 Countryman →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 20 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

13 other manufacturer communications filed against the MINI Countryman under the same component group (structure), newest first. The eight newest are listed; the rest are on the MINI list.

NumberKindDatedNHTSA’s summary
M510126Service bulletinMar 18, 2026While driving on rough roads, a “cracking” sound is heard coming from the headliner area.
M540125Service bulletinNov 11, 2025Contamination on the outer track(s) of the sunroof cassette. This can occur on either one or both side of the sunroof cassette.
0051180600Service campaignNov 6, 2025Due to changes in the opening mechanism of the tailgate’s latch, it is possible that the tailgate may not completely lock after closing.
M510425Service bulletinOct 15, 2025Front door power windows (left and/or right side) do not function. If the window(s) do operate, a grinding sound can be heard while opening…
M610725Service bulletinJul 22, 2025The washer fluid reservoir (filler neck circled)may be leaking, and drains out through the wheel well liner. When the vehicle is parked, a p…
M511616Service bulletinJul 16, 2025CAVITY PROTECTION WAX LEAKING OUT OF HOOD. Cavity protection applied to underside of hood is leaking out onto wheel arch trim and grille. Im…
M410125Service bulletinApr 26, 2025While driving on a smooth and/or uneven road, a “popping” sound is heard from the bottom of the C-pillar area. This can occur on one and/or…
M510225AOtherFeb 8, 2025MINI Service Action - Tailgate Lock M51 02 25

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for MINI, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is MINI M510224 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the M510224 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does M510224 cover?

The manufacturer filed it against 2 model years: 2025 MINI Countryman, 2024 MINI Countryman. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.