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Manufacturer communication · Service campaign

Mercedes-Benz service campaign NCU - 2025080005

Mercedes-Benz filed this with NHTSA as a service campaign dated Aug 30, 2025, received Aug 29, 2025, about the electrical system. It names 2 model years (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the LED strip control unit does not correspond to current production specifications. As a result, the ambient lighting on the left front door, right front door, and cockpit may exhibit brief flickering. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the software on the LED strip control unit.

Kind Service campaign Manufacturer date Aug 30, 2025 Received by NHTSA Aug 29, 2025 Components Electrical System, Exterior Lighting

Document filed under this number

DocumentKindDatedNHTSA id
NCU - 2025080005Service campaignAug 30, 202511022212

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2025 Mercedes-Benz E 450 4MATIC ALL-Terrain.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz NCU - 2025080005 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NCU - 2025080005 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does NCU - 2025080005 cover?

The manufacturer filed it against 2 model years: 2025 Mercedes-Benz E-Class, 2025 Mercedes-Benz E 450 4MATIC ALL-Terrain. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.