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Manufacturer communication · Service campaign

Mercedes-Benz service campaign NCU - 2025080001

What it saysIssue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the fuel system control unit (FSCU) software may not correspond to the current series production… NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a service campaign dated Aug 15, 2025, received Aug 25, 2025, about the electrical system. It names 5 model years (2022–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does An authorized Mercedes-Benz dealer will update the FSCU software on the affected vehicles.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the fuel system control unit (FSCU) software may not correspond to the current series production configuration. As a result, on-board diagnostic requirements may not be met. Remedy MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the FSCU software on the affected vehicles.

Kind Service campaign Manufacturer date Aug 15, 2025 Received by NHTSA Aug 25, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NCU - 2025080001Service campaignAug 15, 202511022127PDF, 412 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 67 complaints with NHTSA since 2015. 17 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My mom and I were in her car brand new Mercedes adaptive cruise was on the car started to act up with all the warning lights again, which shut all safety systems down air back seatbelts, adaptive cruise, Tronics and the engine wall between 18 wheeler and the freeway wall slammed the vehicle into the freeway hall causing about $5000 worth…

2023 Mercedes-Benz SL-Class · Electrical System · filed with NHTSA Jan 21, 2025 · ODI 11637467

The contact owns a 2022 Mercedes-Benz AMG SL55. The contact stated that upon entering the vehicle, the vehicle failed to detect the presence of the key, after which the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure.

2022 Mercedes-Benz SL-Class · Electrical System · filed with NHTSA Aug 19, 2024 · ODI 11609466

The electrical systems drains the two batteries after the car sits idle for a few hours. If it can be started, many of the safety features are inoperable until the car is driven for 30 or 40 minutes. I've had it to multiple Mercedes dealers and all they do is re-charge the battery and told me to get a trickle charger.

2022 Mercedes-Benz SL-Class · Electrical System · filed with NHTSA Sep 10, 2025 · ODI 11686246

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

153 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI47.70-P-079912Service bulletinSep 29, 2026Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The…
LI54.30-P-080963Service bulletinSep 17, 2026Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the I…
LI82.60-P-080383Service bulletinSep 15, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up…
LI54.71-P-079104Service bulletinSep 11, 2026Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll…
LI82.60-P-079747Service bulletinSep 4, 2026Complaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the…
LI82.85-P-079088Service bulletinAug 14, 2026Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Aud…
LI54.65-P-080132Service bulletinAug 12, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist…
LI54.10-P-080880Service bulletinAug 12, 2026Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC lim…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz NCU - 2025080001 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NCU - 2025080001 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does NCU - 2025080001 cover?

The manufacturer filed it against 5 model years: 2023 Mercedes-Benz C-Class, 2024 Mercedes-Benz GLC-Class, 2024 Mercedes-Benz SL-Class, 2023 Mercedes-Benz SL-Class, 2022 Mercedes-Benz SL-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.