Mercedes-Benz and Freightliner service campaign MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT
What it saysThis is to notify you of a Service Campaign to Replace the Rear Transmission Mount on approximately 76 MY 2023 Sprinter Vans. NHTSA’s full summary ↓
Mercedes-Benz and Freightliner filed this with NHTSA as a service campaign dated Jun 26, 2024, received Jul 4, 2024, about the power train — 1 document under this number: VS3VERGET. It names 5 model years across Mercedes-Benz and Freightliner (2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Mercedes-Benz · Freightliner.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is to notify you of a Service Campaign to Replace the Rear Transmission Mount on approximately 76 MY 2023 Sprinter Vans. MBAG has determined that the rear transmission mount was not installed per production specifications. As a precautionary measure, MBUSA will replace the rear transmission mount and necessary hardware on the affected vehicles.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| VS3VERGET | Service campaign | Jun 26, 2024 | 11003186 | PDF, 1,032 KB |
What the document itself lists
The manufacturer titles it “Service Campaign”.
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| A 000 588 24 62 | — | — |
| A 205 240 53 00 | Transmission mount | 1 |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz and Freightliner’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themMercedes-Benz 1 model year
Freightliner 4 model years
Also filed against: 2023 Freightliner Sprinter 1500; 2023 Freightliner Sprinter 2500; 2023 Freightliner Sprinter 3500; 2023 Freightliner Sprinter 4500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 38 complaints with NHTSA since 2015. 9 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The High-Pressure Fuel Pump (HPFP) and corresponding fuel delivery pressure regulator/sensors have suffered an internal mechanical failure. The system intermittently fails to maintain commanded rail pressure, leading to critical engine cylinder misfires (P0302, P0304) and severe long-term fuel adaptation breaches (P00C600, P008992…
2023 Mercedes-Benz Sprinter · Power Train · filed with NHTSA Oct 11, 2026 · ODI 11770454
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group12 other manufacturer communications filed against these Mercedes-Benz and Freightliner models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI27_20_N_080998_1 | Service bulletin | Sep 25, 2026 | Sprinter 907 with 725.0 (NAG3 Classic) Transmission ‑ Shudder during acceleration Complaint Shudder may be felt in the following situations:… |
| LI28_00-N-079097_1_en | Service bulletin | Aug 26, 2026 | Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not… |
| LI20_10-N-080868_1_en | Service bulletin | Aug 6, 2026 | Complaint The coolant warning lamp may be displayed in the instrument cluster. The malfunction indicator lamp (MIL) may also be illuminated.… |
| LI18_40-N-080867_1_en | Service bulletin | Aug 5, 2026 | OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in the instrument cluster. The custome… |
| LI33_30-N-080795 | Service bulletin | Jul 17, 2026 | Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-whe… |
| LI09_40-N-079144 | Service bulletin | Jun 29, 2026 | Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positi… |
| LI00.20-N-080626 | Service bulletin | Jun 2, 2026 | Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According… |
| LI35.00-N-080267_1 | Service bulletin | May 26, 2026 | Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noise… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz and Freightliner, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz and Freightliner MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT cover?
The manufacturer filed it against 5 model years across 2 brands (Mercedes-Benz and Freightliner): 2023 Mercedes-Benz Sprinter, 2023 Freightliner Sprinter 1500, 2023 Freightliner Sprinter 2500, 2023 Freightliner Sprinter 3500, 2023 Freightliner Sprinter 4500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.