Mercedes-Benz bulletin LI82.35-P-077796
Mercedes-Benz filed this with NHTSA as a service bulletin dated May 16, 2024, received May 31, 2024, about the visibility/wiper. It names 4 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWasher fluid leaking. Low washer fluid light on. O-ring missing or damaged inside hose connector Remedy Follow repair instructions to repair washer line. If washer fluid still leaking after repair, open a TIPS case (Escalate to Body/Chassis/Entertainment Inbox) and perform the following: Gather the following pictures requested and attach to TIPS case: • Without removing pump or lines, attach clear pictures showing the leak • Remove both washer lines from the pump, attach clear pictures showing the internal o-ring within each hose to pump connection (do not disturb the seal if not correctly seated). Note if the hose is fully seated upon removal. • Remove pump and inspect for any cracks or deformities, attach clear pictures from all angles • Once the pictures are attached, update TIPS case with your detailed assessment of the leak and any findings.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI82.35-P-077796 | Service bulletin | May 16, 2024 | 11000613 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 115 complaints with NHTSA since 2015. 6 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Make & Model: 2024 Mercedes-Benz GLE350 Complaint Details: My driver side and passenger side , both sun visor’s factory plastic pivot hinge snapped apart under regular operation.
2024 Mercedes-Benz GLE-Class · Visibility/Wiper · filed with NHTSA Jul 3, 2026 · ODI 11748190
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group13 other manufacturer communications filed against these Mercedes-Benz models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PSL-NCU Return Parts 9/18 | Other | Sep 18, 2026 | Dear Dealer Partners, The part numbers listed in the chart below should no longer be installed and any existing stock must be returned to yo… |
| LI83.30-P-077763 | Service bulletin | Sep 2, 2026 | Complaint Customer concern of Air Conditioning not cooling. *NOTE ‑ Use of tracer DYE for leak checks is not approved. Only approved leak ch… |
| LI83.55-P-080937 | Service bulletin | Sep 1, 2026 | Cause Internal failure of the scroll wheel within the AC compressor. Remedy Check the compressor's index and part number Figure 1 against Ta… |
| LI82.30-P-059239 | Service bulletin | May 19, 2026 | Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chatteri… |
| LI82.30-P-078932 | Service bulletin | May 15, 2026 | Complaint Approx. A 5–10 cm wide unwiped strip remains in the area of the wiper blade attachment during the downward movement of the wiper o… |
| PSL-NCU Return Parts 5/08 | Other | May 8, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
| LI83.30-P-079850 | Service bulletin | Jan 16, 2026 | Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *… |
| LI83.30-P-079081 | Service bulletin | Apr 21, 2025 | Complaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: T… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI82.35-P-077796 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI82.35-P-077796 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI82.35-P-077796 cover?
The manufacturer filed it against 4 model years: 2024 Mercedes-Benz GLE-Class, 2023 Mercedes-Benz GLE-Class, 2024 Mercedes-Benz GLS-Class, 2023 Mercedes-Benz GLS-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.