Mercedes-Benz service campaign 2024090014
Mercedes-Benz filed this with NHTSA as a service campaign dated Sep 27, 2024, about the structure. It names 3 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2024 C-Class and E-Class (206 and 214 platform) vehicles, the electronic ignition lock control unit does not correspond to current specifications. As a result, the ignition lock may not react after a key cycle, which could result in the vehicle not starting and the instrument cluster display not reacting. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the electronic ignition lock control unit software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2024090014 | Service campaign | Sep 27, 2024 | 11008081 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Mercedes-Benz AMG C63 S E.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz 2024090014 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2024090014 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 2024090014 cover?
The manufacturer filed it against 3 model years: 2024 Mercedes-Benz C-Class, 2024 Mercedes-Benz E-Class, 2024 Mercedes-Benz AMG C63 S E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.