Mazda bulletin SA-065-23
What it saysSome customers may report they intermittently cannot shift out of Park (P) after starting the vehicle. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Oct 19, 2023, received Nov 1, 2023, about the power train. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mazda CX-90 bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome customers may report they intermittently cannot shift out of Park (P) after starting the vehicle.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SA-065-23 | Service bulletin | Oct 19, 2023 | 10244565 | PDF, 113 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mazda bulletins for the CX-90
A weekly email, sent only in a week when Mazda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 465 complaints with NHTSA since 2015. 32 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group35 other manufacturer communications filed against the Mazda CX-90 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-0-57-26 | Service bulletin | Aug 20, 2026 | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-074/24 10/04/24 DESCRIPTION Some c… |
| SA-056-25 | Service bulletin | Nov 27, 2025 | When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production… |
| SA-040-25a | Service bulletin | Nov 18, 2025 | A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with l… |
| SA-052-25 | Service bulletin | Nov 6, 2025 | Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspe… |
| SA-040-25 | Service bulletin | Aug 27, 2025 | A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with l… |
| SA-022-25 | Service bulletin | May 14, 2025 | Due to a manufacturing change, the CX-70/CX-90 transmission has undergone a transmission part design change when replacing the transmission… |
| 03-001-25 | Service bulletin | Feb 8, 2025 | Some vehicles may experience differential oil leaking from the oil seal (RH side) at the front differential. This is caused by an inappropri… |
| SA-078-24 | Service bulletin | Oct 24, 2024 | Some vehicles may experience a transmission warning light on or flashing in the instrument cluster with no DTCs after a full transmission re… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SA-065-23 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA-065-23 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does SA-065-23 cover?
The manufacturer filed it against 1 model year: 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.