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Manufacturer communication · Service bulletin

Mazda bulletin SA-014-24

What it saysSome customers may complain that the tire sidewalls are distorted or "damaged". NHTSA’s full summary ↓

Mazda filed this with NHTSA as a service bulletin dated Feb 16, 2024, received Mar 6, 2024, about the tires. It names 18 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable the effect will be. Be sure to set the tire pressures at the recommended tire pressure on the vehicle tire label. Sidewall indentations are a cosmetic condition that does not affect the performance of the tires.

Kind Service bulletin Manufacturer date Feb 16, 2024 Received by NHTSA Mar 6, 2024 Components Tires, Wheels

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SA-014-24Service bulletinFeb 16, 202410251370PDF, 4,070 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 18 model years this bulletin names have filed 460 complaints with NHTSA since 2015.

215/45R18 89V I bought a new 2024 Mazda 3 sedan Sport for my senior college son on in Rockville, Maryland. In the evening of , during our attending my son's graduation in Nashville, Tennessee, on the highway to hotel, the front right tire was suddenly blowed out (air leaking quickly and completely).

2024 Mazda Mazda3 · Tires · filed with NHTSA Nov 20, 2024 · ODI 11626309

The contact owns a 2023 Mazda Mazda3 equipped with Bridgestone Tires, Tire Line: Turanza EL440, Tire Size: 215/45/R18, DOT Number: . The contact stated that while inspecting the vehicle, it was discovered that the front passenger’s side tire had developed a sidewall bubble and the tire was replaced.

2023 Mazda Mazda3 · Tires · filed with NHTSA Jul 1, 2024 · ODI 11598023

Rear wheel bearings failed at approximately 30,000 miles and were replaced by Mazda under warrantee. The same rear wheel bearings failed at approximately 72,000 miles and are available for inspection. Dealer has confirmed bad wheel bearings on both occasions.

2022 Mazda CX-30 · Wheels · filed with NHTSA Sep 12, 2025 · ODI 11686928

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda SA-014-24 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA-014-24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.

Which vehicles does SA-014-24 cover?

The manufacturer filed it against 18 model years: 2024 Mazda CX-30, 2023 Mazda CX-30, 2022 Mazda CX-30, 2024 Mazda CX-5, 2023 Mazda CX-5, 2022 Mazda CX-5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.