Mazda bulletin 09-016-25
What it saysSome customers may complain of a squeaking noise from the driver side seat back. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Apr 2, 2025, received May 2, 2025, about the seats. It names 6 model years (2020–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome customers may complain of a squeaking noise from the driver side seat back. The noise may be due to rubbing between the lumbar part of the driver’s seat back (1) and the rear console lid. The lumbar support pad may be deformed outward and may rub against the rear console lid while driving or when adjusting the seat memory. This can cause a squeaking noise.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-016-25 | Service bulletin | Apr 2, 2025 | 11017480 | PDF, 716 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| BDYS-88-182 | PAD(L),BACK-FRT 1 Vehicles with Cloth seat trim | — | eBay Motors → |
| BWYP-88-182 | PAD(L),BACK-FRT 1 Vehicles with Leatherette or | — | eBay Motors → |
| DGY4-88-18X | HEATER & PAD(L),FRT SE | — | eBay Motors → |
| DGY7-88-18X | HEATER & PAD(L),FRT SE | — | eBay Motors → |
| BCYB-88-047 | BRACKET 1 ---99794-0620 BOLT,FLANGE 2 For Bracket | — | eBay Motors → |
| B25H-88-244 | BAND 4 [R] | — | eBay Motors → |
| 0824-88-049 | — | — |
Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 249 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group9 other manufacturer communications filed against the Mazda CX-30 under the same component group (seats), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 09-016-26a | Service bulletin | Jul 2, 2026 | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-016/26 05/06/26 DESCRIPTION Some c… |
| 09-001-26 | Service bulletin | Jan 7, 2026 | There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is ins… |
| 09-005-25 | Service bulletin | Jan 22, 2025 | Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the i… |
| 09-044-24 | Service bulletin | Oct 12, 2024 | Some customers may complain that the seat warmer and seat warmer switch light turn off during i-stop operation. This concern may be caused b… |
| 09-036-24 | Service bulletin | Jul 18, 2024 | At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NO… |
| 09-004-24 | Service bulletin | Jan 25, 2024 | Some customers may complain of a squeaking noise from the driver side seat back. The noise may be due to rubbing between the lumbar part of… |
| 09-007-23c | Service bulletin | Nov 20, 2023 | At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
| 09-012-23b | Service bulletin | Jul 10, 2023 | Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the i… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 09-016-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-016-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 09-016-25 cover?
The manufacturer filed it against 6 model years: 2025 Mazda CX-30, 2024 Mazda CX-30, 2023 Mazda CX-30, 2022 Mazda CX-30, 2021 Mazda CX-30, 2020 Mazda CX-30. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.