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Manufacturer communication · Service bulletin

Mazda bulletin 09-007-26

What it saysSome vehicles may exhibit the power window(s) not working properly (window does not move or has fallen into the door) and/or making an abnormal noise while operating the power window switch. NHTSA’s full summary ↓

Mazda filed this with NHTSA as a service bulletin dated Jan 31, 2026, received Feb 3, 2026, about the structure. It names 11 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built before 24 Sep 2018 “Produced before Sept. 24, 2018”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some vehicles may exhibit the power window(s) not working properly (window does not move or has fallen into the door) and/or making an abnormal noise while operating the power window switch. This may be caused by the cable of the power window motor being damaged from water entry through area (1) of the front beltline molding. Convertible Top: To eliminate this concern, the shape of the door glass has been modified during mass production to prevent water entry to the power window regulator. Retractable Hardtop: No mass production change is scheduled.

Kind Service bulletin Manufacturer date Jan 31, 2026 Received by NHTSA Feb 3, 2026 Components Structure, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
09-007-26Service bulletinJan 31, 202611028101PDF, 951 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
N243-58-590BArm / Base (R) Window1eBay Motors →
N243-59-590BArm / Base (L) Window1eBay Motors →
N243-58-590——
N243-59-590——

Read by machine from the document NHTSA serves (5 pages), read Sep 29, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2026 MX-5 →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 11 model years this bulletin names have filed 84 complaints with NHTSA since 2015. 18 of them name Electrical System, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Since 2019 there have been several instances with my vehicle where someone has been able to knock the power offline thereby disabling it. It happened in five locations - a storage location in Olive BranchN MS, a former address in Memphis, TN (4330 Angarath Dr), a restaurant (Sonic) in Greenville, MS and twice in Greenville, MS both at a…

2016 Mazda MX-5 · Electrical System · filed with NHTSA Dec 9, 2021 · ODI 11443205

The contact owns a 2022 Mazda MX-5. The contact stated that while the vehicle was in operation, the rooftop failed to remain sealed opened or closed as intended, causing the alarm system to be disarmed. The contact stated that the vehicle would not move forward or backward while shifted into gear. There was no warning light illuminated.

2022 Mazda MX-5 · Electrical System · filed with NHTSA Dec 6, 2024 · ODI 11629330

On the Dash the amber ABS light came on as well as the red Brake light and they stayed on for a couples and I took it to the shop and they said it was the "Steering Angle Sensor" and they changed it and the lights came back on a day later and they took another look from head to toe and they couldn't find a reason why the ABS and Brake…

2019 Mazda MX-5 · Electrical System · filed with NHTSA Dec 28, 2023 · ODI 11562316

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

12 other manufacturer communications filed against the Mazda MX-5 under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mazda list.

NumberKindDatedNHTSA’s summary
09-020-26Service bulletinJun 18, 2026DESCRIPTION Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3).…
SA-031-26Service bulletinApr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN pla…
SA-048-25Service bulletinOct 15, 2025To improved customer experience, an operational modification has been made to unlock the trunk lid after Dynamic Stability Control (DSC) rep…
SA-039/25Service bulletinAug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. T…
09-046-24Service bulletinOct 25, 2024Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a co…
SA-058-24Service bulletinAug 15, 2024Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. T…
SA-056-24Service bulletinAug 13, 2024Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use…
09-016-24aService bulletinJul 18, 2024Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assem…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda 09-007-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 09-007-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.

Which vehicles does 09-007-26 cover?

The manufacturer filed it against 11 model years: 2026 Mazda MX-5, 2025 Mazda MX-5, 2024 Mazda MX-5, 2023 Mazda MX-5, 2022 Mazda MX-5, 2021 Mazda MX-5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 24 Sep 2018 — the build date is on the certification label in the driver’s door jamb.